Direct Support Professional

Job Title: Direct Support Professional - $500 Sign On Bonus - Crookston (MN)

Hourly Rate: $14.00 / hr

Shifts: Full Time or Part Time – Monday to Friday 3:00 PM to 11:00 PM;
Saturday and Sunday AM or PM

Work Location: Crookston, MN

As a proud member of Redwood Family Care Network, Eagle's Wing delivers compassionate care and support for individuals with developmental disabilities, complex medical needs, mental illness, and/or substance use disorders. The Direct Support Professional (DSP) empowers clients to lead fulfilling, independent, and person-centered lives.

• Comprehensive benefits options, including medical, dental, vision, life, LTD, hospital indemnity, critical illness, and accident insurance
• HSA, Health Care FSA, and Dependent Care FSA
• EAP (Employee Assistance Program)
• Employee discount program
• PTO (Paid time off)
• Dayforce Wallet Daily Pay
• Pre‑Tax 401(k)
• After‑Tax Roth
• Tuition discount through Capella University

• Sick Time
• EAP (Employee Assistance Program)
• Employee discount program
• Dayforce Wallet Daily Pay
• Tuition discount through Capella University

• Direct Services – Provide care per the support plan created by the resident’s team (Direct Care Coordinator, Case Manager, Guardian, Day Program staff)
• Program Planning – Assist in implementing individual program plans and provide constructive feedback during staff meetings
• Documentation – Maintain accurate records, participate in, and follow through with all programming
• Daily Progress – Gather and record information about resident progress each day to demonstrate measurable outcomes
• Resident Routines – Follow through with each resident’s established routines
• Resident Rights – Ensure resident rights are protected and observed
• Training and Meetings – Attend all mandatory staff meetings and scheduled trainings
• Environment – Create and maintain a homelike, nurturing environment respectful of the home setting
• Health, Safety, and Welfare – Protect health, safety, and overall well‑being of each resident
• Policies and Procedures – Follow all policies and procedures as outlined in training
• Reporting Structure – Report to the Designated or Assistant Designated Coordinator; bring concerns to the DC respectfully
• Physical Environment – Maintain a clean, safe, and orderly home environment
• Household Chores – Follow any assigned chore list to keep the home clean
• Teamwork and Professionalism – Work together as a team; treat all individuals with respect and professionalism
• Attendance and Punctuality – Schedule serves residents’ needs first; accommodate staff schedules when possible
• Confidentiality – Protect confidentiality of all home matters; share only with the DC as needed
• Other – Perform additional duties as assigned

• Personal hygiene and grooming, including incontinence support
• Care of clothing and personal belongings
• Understanding and exercising rights in the community
• Fulfilling responsibilities in the community
• Personal awareness
• Routine health care
• Community orientation
• Recreation and leisure activities
• Meal preparation and planning
• Dietary oversight
• Housekeeping and home maintenance
• Developing interpersonal relationships
• Emergency procedures
• Personal program participation
• Anger management
• Money management
• Caring for personal property
• Behavioral intervention
• Addressing medical needs

Education: High School Diploma or GED

Experience: Must obtain and maintain active First Aid and CPR certification; must obtain crisis de‑escalation or therapeutic intervention training when scheduled

Work may be in a program location with occasional outdoor community work; frequent sitting, grasping, conversing, hearing, and repetitive motions; occasional lifting of 50 lbs; occasional bending, twisting, stooping, squatting, pushing, pulling, standing, crawling, reaching, walking, driving, traveling, kneeling, and crouching

Knowledge: Strong understanding of state and federal regulations, person‑centered philosophy, client service needs, medication administration protocols, emergency and disaster response procedures, mandated reporting requirements, and positive behavior support practices

Skills: Strong organizational and time‑management skills; prioritize and multi‑task effectively; critical thinking; basic written and verbal communication; active listening; basic reading comprehension; teamwork; problem‑solving

Abilities: Interact effectively with management; maintain strict confidentiality; attention to detail; flexibility and adaptability; work with diverse populations; provide compassionate care including medication and treatment administration; uphold positive attitude, strong work ethic, responsibility, and self‑discipline; creativity; empathy; multicultural awareness; sustained concentration