Ophthalmic Technician - Downers Grove

At Duly Health and Care
, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician‑led team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high‑quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Ophthalmic Technician

• Locations:
  Downers Grove and Hinsdale
• Department:
  Ophthalmology
• Full‑Time, 40 hours
• Hours:
  
  Monday‑Friday 7:45 am‑4:15 pm; when covering for another provider, hours may vary from 7:30 am‑5 pm
• Travel:
  Expected to clinics in Glen Ellyn, Naperville, and Bloomingdale

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100 % pay and a financial benefit for adoption and surrogacy for non‑physician team members once eligibility requirements are met.

• Interact with all patients using respect and professionalism.
• Communicate with patients about the processes and procedures taking place during their visit.
• Ascertain patient needs and unusual circumstances, via patient or family member.
• Seek advice from more senior staff or doctors as necessary, never performing beyond capabilities.
• Provide telephone support regarding ocular emergencies, prescription refills and patient care questions.
• Adhere to approved policies and procedures.
• Obtain patient history to include chief complaint, history of present illness, past history, family history and history of allergies and medications.
• Complete accurate, concise documentation in the Electronic Medical Record (EMR).
• Perform accurate and consistent patient care procedures, including but not limited to: visual acuity, confrontational visual fields, evaluation of motility and pupillary function tests, applanation tonometry and tono‑pen tonometry, refractometry, angle assessment and dilation of pupils, automated visual field testing, ophthalmic imaging, retina and optic nerve scanning (OCT), corneal topography, keratometry and pachymetry.
• Assist in maintaining the exam rooms by cleaning between patients and at the end of the day.
• Cleans and sterilizes instruments.
• Prepare for certification test.
• Maintain HIPAA compliance.

• High School diploma or equivalent.
• Certified Ophthalmic Technician (COT) or currently in the process of obtaining certification.
• Must obtain COT certification within one year of being employed.
• Minimum of 2 years of experience working in an ophthalmology/optometry setting.
• Fundamental experience working with standard ophthalmic evaluation equipment.

The compensation for this role includes a base pay range of $20.55‑30.85 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.