TEMP_NEO_Quality Technician III

Quality Technician III

At, we push the limits of what technology can do to make tomorrow better than yesterday and that makes it an exciting and rewarding place to work. We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations. In this exciting role as a Quality Technician III supporting the Cardiac Ablation Solutions organization, you will have responsibility for the check-in, inspection and testing of returned product as part of the complaint handling process.

The Technician will be capable of supporting complaint Product Analysis and investigations with limited supervision. He or she will exhibit an ability to interact with co-workers in a way that facilitates sharing of information and timely resolution to complaint investigations. The technician shall be capable of using inspection and testing equipment and generating summary reports supporting the analysis results. The Cardiac Ablations Solutions Unit develops life-restoring therapies and healthcare solutions that span the care continuum;

integrating technologies and applying clinical and economic evidence to increase patient access, improve efficiency of procedures and deliver successful patient outcomes. This position is in Fridley Creek, in the Rice Creek facility within the Cardiac Ablation Solutions Operating Unit and requires 5 days onsite per week. We believe that when people from different cultures, genders, and points of view come together, innovation is the result — and everyone wins.

walks the walk, creating an inclusive culture where you can thrive.

A Day in the Life

In general, the following responsibilities apply for the Quality Technician IV role. This includes, but is not limited to the following:

• Registration of returned product within the global complaint handling database
• Research, resolve and respond to discrepant receipts form internal/external customers
• Execute product Inspection and test plans on bio-hazard product.
• Identify failures, potential causes, and capture the supporting objective evidence.
• Label, package, and deliver inventories to the analysis lab
• Generate product analysis reports.
• Provide support with the development of procedures, processes, tools, and techniques for performing product analysis.

Qualifications:

Must Have

Minimum Requirements TO BE CONSIDERED FOR THIS ROLE, PLEASE BE SURE THE MINIMUM REQUIREMENTS ARE EVIDENT ON YOUR RESUME

• High School diploma.
• Minimum of 4+ years of relevant work experience and may require vocational or technical education or certification in addition to prior work experience.

Nice to Have

• Medical device industry experience.
• Familiarity with these regulations: FDA 21 CFR Part 820, EU 217/745 (EU MDR).
• Familiarity with these standards: ISO 13485, ISO 14971, IEC 60601.
• Knowledge of Microsoft Office Applications (Word, Excel, Access, and PowerPoint) and Windows OS.
• Strong written and verbal communication and organization skills and ability to work cooperatively as part of a cross-functional team.

Additional requirements:

4+ years experience required.