Billing Specialist

Billing Specialist

Join our team as a Billing Specialist and play a key role in ensuring accurate billing, exceptional customer service, and smooth financial operations.

Full-time, Monday-Friday

The Billing Specialist ensures accurate and timely monthly billing to all payors and maintains resident accounts receivable records. This role works collaboratively with other team members to support billing, census, and compliance functions while providing excellent service to residents and families.

Key Responsibilities:

• Perform all functions associated with issuing claims and statements for services provided
• Complete all collection-related activities for fees due
• Maintain accurate accounts receivable records and monitor AR balances to ensure integrity of the Aged Trial Balance
• Stay current on healthcare billing rules, regulations, and best practices, with a focus on long-term care
• Complete and publish AR, census-related compliance, and statistical reports
• Perform daily census updates and admission/discharge profile reporting, ensuring resident profiles are accurate and complete
• Assist with billing and collections in other billing areas of the Central Billing Office as needed.
• Work collaboratively with staff involved in resident admission and discharge processes
• Develop and maintain positive, professional relationships with residents, families, fiscal intermediaries, and internal team members
• Explain long-term care billing clearly and compassionately to residents and families
• Maintain strict confidentiality of PHI and company records
• Perform all other duties as assigned

Qualifications:

• High School diploma required
• Accounting education and/or experience preferred
• Third-party billing and long-term care billing experience preferred
• Proficient computer skills
• Ability to work independently and as part of a team
• Strong time-management and organizational skills
• Excellent communication skills, including the ability to explain billing processes clearly
• Ability to maintain confidentiality of resident and company information

About Country Manor

At Country Manor, we build careers, shape futures, create communities where people thrive, and enrich lives for generations to come. As an award-winning leader in senior care, childcare, home health care, and rehabilitation services, we proudly serve nearly 1,000 individuals each day across our growing campuses in Sartell and St. Joseph, Minnesota.

Country Manor is recognized locally and nationally for excellence in quality care year after year. Recent honors include being a ten-time recipient of Best Senior Living Facility in Central Minnesota and being named the #1 Top Rated Health Care & Rehabilitation Facility in Minnesota in 2026, among many other accomplishments. With approximately 600 dedicated employees, we believe a supported, engaged team is the foundation of exceptional care- and everything we do starts there.

Benefits Overview Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.

Health & Wellness

• Medical, Dental, and Vision Insurance
• Paid Time Off and Earned Sick and Safe Time (ESST)
• FSA/HSA with employer contribution
• Dependent Care Flexible Spending Account (DCFSA)
• Life Insurance
• Long-Term Disability Insurance
• Voluntary pre-tax benefits, including Accident Insurance, Cancer Insurance, and Hospital Confinement Insurance
• Voluntary after-tax benefits, including Short-Term Disability Insurance, Critical Illness Insurance, Term Life Insurance, and Whole Life Insurance
• 401(k) program with an employer match of up to 4%
• Employee Assistance Program (EAP) – a free, confidential program offering resources for mental and emotional well-being, legal services, financial wellness consultations, and more

* Please note that some benefits are available only for employees working 60 hours or more per pay period.

A Culture of Appreciation

• Longevity bonuses
• Year-end appreciation gifts and routine wage increases
• Annual Staff Appreciation Week featuring large prizes, a grand celebration, and more
• Consistent recognition efforts throughout the year
• Excellent advancement opportunities across more than 20 unique…