Case Manager-Hourly

Position Summary

Under the direction of the Resident Manager, the Case Manager is responsible for supporting program operations while utilizing Psychiatric Rehabilitation principles to promote recovery, community integration, independence, and an improved quality of life for residents. This role focuses on helping individuals achieve their personal recovery goals through collaboration, advocacy, skill development, and supportive services.

Under the direction of the Resident Manager, the Case Manager is responsible for supporting program operations while utilizing Psychiatric Rehabilitation principles to promote recovery, community integration, independence, and an improved quality of life for residents. This role focuses on helping individuals achieve their personal recovery goals through collaboration, advocacy, skill development, and supportive services.

• Utilize Psychiatric Rehabilitation principles to support resident recovery, community integration, and overall wellness.
• Assist residents in identifying, developing, and achieving individualized recovery goals.
• Support residents in maintaining physical health, mental health, and emotional well-being.
• Encourage active participation in the recovery process and self-directed goal setting.
• Promote independence, self-help skills, and personal responsibility.
• Facilitate opportunities for social inclusion and meaningful community participation.

• Build trusting, supportive, and professional relationships with residents.
• Provide emotional support while maintaining appropriate professional boundaries.
• Maintain a safe, welcoming, and recovery-focused living environment.
• Assist residents with daily living skills and instrumental activities of daily living (IADLs), including education and skill-building.
• Encourage the development of natural support systems within the community and personal networks.
• Foster a collaborative and supportive atmosphere within the residence.

• Advocate for resident rights, preferences, and recovery goals.
• Empower residents to develop self-advocacy skills and participate actively in decision-making.
• Collaborate with family members, treatment providers, community partners, and other support networks.
• Assist team members and service providers in understanding and applying Psychiatric Rehabilitation principles.
• Coordinate services and resources to support individualized recovery plans.

• Assist in ensuring all program operational procedures are followed.
• Maintain accurate and timely documentation in accordance with organizational policies and regulatory requirements.
• Participate in team meetings, trainings, and professional development activities.
• Uphold the values, mission, and policies of the organization in all aspects of service delivery.
• Perform other duties as assigned to support program operations and resident needs.

• Perform light housekeeping duties as needed.
• Support residents in maintaining a clean, safe, and organized living environment.
• Educate residents on daily living skills and household management techniques.

• Bachelor’s Degree in a Human Services discipline or related field.

• Valid Driver’s License with an acceptable driving record.

• Experience working with individuals experiencing mental health challenges, behavioral health needs, or psychosocial rehabilitation services.
• Knowledge of Psychiatric Rehabilitation and Recovery-Oriented practices.
• Experience providing community-based, residential, or case management services.

The ideal candidate will demonstrate:

• Knowledge of Psychiatric Rehabilitation and Recovery principles.
• Strong interpersonal and relationship-building skills.
• Ability to engage individuals in a respectful, person-centered manner.
• Effective communication and active listening skills.
• Advocacy and empowerment techniques.
• Problem-solving and critical-thinking abilities.
• Strong organizational and documentation skills.
• Ability to work independently and as part of a multidisciplinary team.
• Professio…