Mental Health Case Manager
Listed on 2026-09-16
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Healthcare
Mental Health, Community Health -
Social Work
Mental Health, Community Health
- Base Pay $50,000.00 - $59,702.61 / Year
- Employee Type Exempt FT
- Name Human Resources
- Phone
Provide mental health case management services to identified adults with Serious & Persistent Mental Illness (SPMI) and/or children with serious emotional disturbance (SED). Services are designed to assist these individuals in gaining access to needed medical, social, educational, financial, and other services necessary to ensure stabilization of functioning and meet mental health needs. Case management services will be delivered either face-to-face or via telephone contact with the client, family, or other service providers.
The Case Manager develops a functional assessment and individual community support plan. The Case Manager refers and assists the individuals in obtaining needed mental health and other services, coordinates the individual’s services, and monitors the delivery of services.
Examples of mental health and community services which may be accessed include:
- Individual, family, or group therapy
- Helping manage medication issues
- Day treatment
- Home-based therapeutic services
- Education or health services
- Housing and related needs
Education and Experience:
- Must be at least 21 years of age.
- Must possess a bachelor's degree in one of the behavioral sciences or a related field from an accredited college or university.
- Must have at least 2000 hours of supervised experience in the delivery of services to persons with mental illness or alternatively receive required DHS approved training upon hire.
- Needs to have knowledge of available services in the community and how they connect.
- Flexibility and responsiveness to client’s changing needs.
- Must pass a criminal background check.
- Must possess a valid driver's license and maintain current automobile insurance.
- Must have a reliable car that can be used for work.
Primary Responsibilities
- Assessment :
The Case Manager must review the Diagnostic Assessment at the start of services, then with the client, complete a functional assessment to identify strengths, resources supports, needs, functioning, health problems and conditions, safety, vulnerability and injury risk. The Case Manager will include family members, significant others and other providers in the information gathering process to the extent possible.
The functional assessment should be completed within the first 30 days of service, and then every 180 days thereafter. - Treatment Planning :
Develop the client’s Individual Community Support Plan (ICSP) within 30 days of the first meeting with the client and then every 180 days thereafter. The ICSP should include goals, activities to achieve the goals, the schedule for each activity and the frequency of needed face-to-face contact with the Case Manager. - Referral & Linkage :
The focus of Case Management services is to help the individual become maximally integrated in the community through appropriate referral and linking activities. The Case Manager should work with the person and/or family to "break down" the walls which separate the individual from the community, replacing segregation with community integration. - Monitoring & Coordination :
Monitoring and coordination is often done via telephone. The purpose of these activities is to ensure program coordination; ensure that all providers are working in orchestration on behalf of the client, so as to avoid confusion and duplication; regularly determine the level of progress towards the goals of the ICSP; and to be alert to the emergence of new needs. - Develop a crisis/safety plan for the client when appropriate, and assist in the management of client risk.
- Provide transportation for clients at times, in keeping with the ICSP.
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