Imaging Support Specialist

Responsibilities

• Schedules tests, procedures, and appointments.
• Prepares and maintains an accurate clinical department records.
• Organizes the daily schedule for patient testing.
• Handles department communications, functioning as a receptionist, greeting patients and visitors, and handling telephone communications.
• Communicates with patient care team members to facilitate the exchange of information to plan for patient care services.

• H.S. Diploma or equivalent
• Effective communication skills, both verbal and written
• Solid computer skills
• Medical Terminology preferred
• Strong organizational skills
• Professional demeanor
• Ability to set priorities and work independently as well as in a team
• Ability to receive and carry out directions
• Performs a variety of receptionist and clerical duties associated with the Diagnostic departments operation. Under the supervision of the Diagnostic Manager. Communicates with all disciplines to coordinate the activities of the departments.
• Effective communication skills, both verbal and written
• Solid computer skills
• Medical Terminology preferred
• Strong organizational skills
• Professional demeanor
• Ability to set priorities and work independently as well as in a team
• Ability to receive and carry out directions

Imaging Support Specialist

Provides exceptional customer service while facilitating and performing scheduling coordination and other administrative functions to ensure high-quality imaging services are accurately provided. Communicates with patients, providers and outside services to ensure appropriate order, patient history and authorizations are obtained for all diagnostic exams. Assists in patient preparation, prepares orders, prior authorizations and prepares images for transfer, maintain records and files.

We are committed to providing wage ranges for all open positions. Please note that the specific compensation for this role will be determined based on experience, education and internal equity considerations. The hourly wage range for this position is $19.49–$27.51.

• Performs complex care coordination scheduling for multiple modalities, providers, and area schedules. Schedule Imaging exams and procedures for a wide variety of customers including internal and external providers. Review orders for adequate exam indication, consulting with technologists and providers as needed to ensure all required information is captured.
• Prepares and maintains an accurate clinical record and partners with clinical staff and patients to provide exam prep instructions and obtain patient questionnaires.
• Obtain prior authorizations timely utilizing multiple programs and documenting within all information systems.
• Coordinate the patient schedule for multiple modality areas, communicating schedules with staff, radiologist, and procedural providers. Proactively identify solutions for issues that hinder service delivery and collaborate with all stakeholders for optimal resolution.
• Facilitate department communications, functioning as a receptionist, greeting patients and visitors, and handling telephone communications for CD requests, orders, technologist messages.
• Communicate with multidisciplinary health care team members to facilitate the exchange of information needed to secure services or plan for patient care
• Maintain an orderly and professional environment in the work area in order to assist members of the health care team. Manages multiple tasks and modes of communication (telephone, email, Jabber, etc.) to efficiently coordinate information exchange to ensure services are provided accurately and timely.
• Orient, train and mentor new employees

• High School Diploma or Equivalent, 2 to 5 years of complex clinical…