Assisted Living Director

Hawley Senior Living

Hawley Senior Living was founded with the idea that quality long-term care can be found close to home. Designed to keep loved ones close to family and friends, our goal is to provide home-like community-based living, featuring person-centered care to meet our clients' every need. We work vigorously to become the first choice for assisted living services for local residents by providing opportunities for seniors to remain in their communities.

To lead the coordination of housing and assisted living services for the facility.

Job Qualifications:

• Preference given to experience in managing staff, administration, or the practice of assisted living services in the residential setting.
• Work effectively with minimal supervision, strong communication skills, and ability to lead a group of people in completing tasks.
• Must meet and maintain requirements of a certified Home Health Aide.
• Meet the physical job demands of the position.

Hours of Work:

Full-Time. Works weekends and holidays, as necessary. Will make periodic visits to all shifts. On call status 24/7 as needed.

Duties:

Public Relations:

• Accepts inquiries and provides tours to potential residents and their families
• Maintains good relations with physicians, clinics, social worker, etc.
• Has business cards/brochures readily available for visits/tours
• Has an active marketing plan with a calendar of scheduled events to advertise and promote the Company
• Provides effective communication with other individuals (i.e. courtesy when answering the phones, assists visitors, guests, and residents in finding their way around the campus, does not gossip about, degrade or tarnish the reputation of the facility or any fellow employee).
• Serve on appropriate community committees as needed.
• Weekly public relations utilize 12 hours per week or as needed

Residents:

• In charge of the coordination of resident care: personal, medical, and emotional, spiritual
• Ensures Resident Care Conferences are scheduled twice per year for each resident or more frequently if needed. Assists with conducting these care conferences.
• Reports Vulnerable Adult issues to the County/State and Ombudsman as needed.
• Offers resolution or a visit to any dislikes or concerns of residents or family members of residents.
• Ensures any grievance/concern is documented and communicated on weekly management report and to facility RN.
• Incorporates customer orientated approach into daily routine (ie. Using manners, politeness, follow up on concerns and reporting to appropriate department)
• Ensures highest level of customer service with daily walk-throughs, periodic audits/surveys and timely follow up with concerns.
• Visits with residents routinely regarding cares, activities, menus, etc.
• Facilitate admissions along with RN
• Responsible for admissions and discharges with RN assistance.
• Ensures bath schedule is adhered to.
• Monitoring the system for the residents' personal items being labeled and stored properly.
• Maintains resident's confidentiality and respect according to HIPPA and Resident Rights.
• Responsible for ensuring a proper welcome is given to each resident and/or family upon admission.
• Monitors the ongoing activity program for individual and group activities.
• Follows the resident's specific plan of care to ensure highest level of health, safety, and quality.
• Follows and adheres to Resident Rights
• Make certain no chemicals are left unlocked or in residents' rooms.
• Ensures call lights are answered in a timely manner with courtesy and respect, knocking before entering the room and introducing self to the resident and/or family/guests in the room.
• Ensure dignity and privacy is maintained while providing service to the residents.

Operations:

• Assists in development and implementation of policies and programs.
• Assures compliance with all applicable state and federal regulations.
• Assures facility policies and procedures are current and followed
• Monitors facility census and Case Mix(Acuity) and assure staffing levels are appropriate
• Assures supervisory visits are conducted in a timely fashion and documented
• Assures service plans are current, updated when necessary and changes are shared with Housing Manager for proper billing.
• Produces work schedules to meet the needs of the facility and in accordance with policies and procedures
• Develops a good working relationship with the facility RN, physicians, county social workers, discharge planners, vendors, and other agencies
• Responsible for insuring Housing…