Banquets & Events Attendant - Giants Ridge

Job Summary

Compensation Amount: 11.41 USD Hourly. The Banquets & Events Attendant is responsible for the set‑up, service, and tear‑down of banquet and event spaces, ensuring a clean, organized, and welcoming environment for guests. This role plays a key part in delivering high‑quality service by anticipating guest needs, maintaining presentation standards, and supporting efficient event operations.

• Provide friendly, professional service by greeting guests in a positive and courteous manner and respond promptly to requests.
• Assist with set‑up and breakdown of banquet and event spaces according to event orders, diagrams, and management direction.
• Maintain cleanliness, sanitation, and organization before, during, and after events.
• Monitor events to ensure proper presentation and functionality; replenish food, beverages, and supplies as needed.
• Clear tables, remove dishes, and ensure timely clean‑up throughout and following events.
• Work collaboratively with kitchen, sales, and event staff to ensure smooth execution.
• Address guest concerns professionally and escalated issues to management when necessary.
• Follow all safety and sanitation standards; report hazards or concerns immediately.
• Properly store, handle, and care for equipment and reusable materials after each event.
• Provide bar service at events when assigned, in accordance with certifications and company policies.
• Perform other duties as assigned to support event operations.

• High School Diploma or GED preferred.
• Strong customer‑service skills with a positive, team‑oriented attitude.
• Ability to work in a fast‑paced environment with attention to detail.
• Knowledge of or willingness to learn property food handling and sanitation practices.
• Strong communication skills and ability to follow verbal and written instructions.
• Ability to identify issues and proactively communicate with supervisors.
• In possession of TIPS certification or ability to obtain certification if required.
• Ability to interact with a wide variety of people, including guests and coworkers.
• Ability to operate a point‑of‑sale (POS) system, including consistent handling of monetary transactions.

• Move on foot to accomplish tasks, with frequent movements within the unit.
• Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, move in constantly changing environment.
• Lift, carry and push up to 25 lbs regularly, 30–35 lbs frequently, up to 50 lbs occasionally.
• Stand for the entire workday and climb stairs regularly.
• Withstand temperature extremes in indoor and outdoor environments.
• Work flexible schedule, including evenings, weekends and holidays.
• Physical presence at job site is essential.

• Banquet and event equipment (tables, chairs, linens, chafing dishes, serving trays, etc.)
• Beverage service equipment (coffee machines, beverage dispensers, bar equipment)
• Point‑of‑sale (POS) system

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.