Room Attendant Housekeeper Lead

Ruttger's Bay Lake Resort, Deerwood, MN

Discover Your Odyssey. Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us—an award‑winning team that not only works together but plays together, creating an environment where every day is an adventure.

• Flexible Freedom:
  Experience work‑life balance with flexible schedules, working hours, and pay‑day on demand. Your success is not just about the work you do; it’s about the life you build around it.
• Employer Recognition:
  Join a company recognized as a Star Tribune Top 200 Minnesota Workplace for two consecutive years. Odyssey has become an employer of choice, fostering happy employees and a culture worth celebrating.
• State‑of‑the‑Art Resources:
  Access cutting‑edge tools and resources designed for your success. With ample and relevant learning and training resources, we invest in your growth.
• Hospitality from the HEART:
  Immerse yourself in a culture that revolves around the “Hospitality from the HEART” philosophy—a welcoming space where diversity, equity, and inclusion are not just words but lived experiences. Be part of a team where your unique contributions brighten the lives of guests and enrich your own journey.
• Engage, Innovate, Impact:
  Become a part of Odyssey Cares, including our sustainability program aligned with the UNESCO Sustainable Travel Pledge. Our team actively invests in local communities, collaborates for industry innovation, supports charitable causes, and encourages personal stewardship. At Odyssey, your work extends beyond the resorts; it’s a catalyst for positive change.
• Open Doors for Growth:
  As part of a growth‑focused company, unlock opportunities for career advancement. You’ll be part of an engaged team that values your ideas and nourishes your potential.
• Awesome Benefits:
  We care about our employees’ wellbeing. All seasonal employees have access to our Employee Assistance Program (EAP).

Ready to create lasting memories, enrich lives, and be part of an extraordinary journey? Join Odyssey Resorts, where every day is a new adventure, and your story is yet to be written.

Work here. Play here. Thrive here.

REPORTS TO:

Director of Housekeeping

Responsible for cleaning and inspecting guest rooms, lodge rooms and cabins. Oversight of Room Attendants to ensure efficient and effective work. Perform outstanding guest service, maintain interdepartmental lines of communication and interact daily with guests and resort staff.

• Previous housekeeping/environmental service experience beneficial.
• Previous supervisory work beneficial.

• Supervise Room Attendants to ensure efficient and effective work.
• Inspect rooms and address deficiencies to meet cleanliness standards.
• Train and mentor new Room Attendants.
• Strip rooms of dirty linens and garbage.
• Utilize dishwasher and other cleaning equipment as needed.
• Clean and stock bathrooms, including mirrors, showers, tubs, toilets, sinks, countertops, and floors.
• Ensure guest rooms are properly stocked with necessary supplies.
• Make beds, change pillowcases, and arrange bedding according to company standards.
• Clean windows, wipe down common surfaces, vacuum, sweep, and mop floors.
• Maintain a clean and organized golf cart or vehicle, ensuring it is stocked with necessary supplies.
• Keep vacuums, cleaning caddies, and other housekeeping equipment in good condition.
• Clean kitchen areas, including fridges/freezers, microwaves, ovens, stovetops, dishes, toasters, cupboards, tables, countertops, and floors.
• Operate work vehicles or golf carts safely if licensed, following company driving policies.
• Follow proper lost and found procedures.
• Assist in maintaining a clean and organized break room and work area.
• Properly utilize the ALICE app to update room statuses and maintenance reports.
• Submit room reports daily.
• Ensure compliance with all safety practices.
• Foster positive working relationships and communication with all departments.
• All other duties as assigned.

The employee must be able to perform each essential duty…