Banquets & Events Attendant - Giants Ridge in Biwabik, Minnesota

Banquets & Events Attendant

The Banquets & Events Attendant is responsible for the set-up, service, and tear-down of banquet and event spaces, ensuring a clean, organized, and welcoming environment of guests. This role plays a key part in delivering high-quality service by anticipating guest needs, maintaining presentation standards, and supporting efficient event operations.

Essential Functions

• Provides friendly, professional service by greeting guests in a positive and courteous manner and responds promptly to requests.
• Assist with the set-up and breakdown of banquet and event spaces according to event orders, diagrams, and management direction.
• Maintain cleanliness, sanitation, and organization of all banquet areas before, during, and after events.
• Monitors events to ensure proper presentation and functionality; replenish food, beverages, and supplies as needed.
• Clear tables, removes dishes, and ensures timely clean-up throughout and following events.
• Works collaboratively with kitchen, sales, and event staff to ensure smooth event execution.
• Addresses guest concerns professionally and escalate issues to management when necessary.
• Follows all safety and sanitation standards; reports hazards or concerns immediately.
• Properly stores, handles, and cares for equipment reusable materials after each event.
• Provides bar service at events when assigned, in accordance with certifications and company policies.
• Performs other duties as assigned to support event operations.

Skills and Knowledge Requirements Include

• High School Diploma or GED preferred.
• Strong customer service skills with a positive, team-oriented attitude.
• Ability to work in a fast-paced environment with attention to detail.
• Knowledge of or willingness to learn property food handling and sanitation practices.
• Strong communication skills and the ability to follow verbal and written instructions.
• Ability to identify issues and proactively communicate with supervisors.
• TIPS certification or the ability to obtain certification, if required.
• Ability to interact with a wide variety of people, including guests and coworkers.
• Ability to operate a point-of-sale (POS) system, including ability to consistently handle monetary transactions.

Physical and Mental Requirements

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying and pushing up to twenty-five (25) pounds regularly, thirty (30) to thirty-five (35) pounds frequently, and up to fifty (50) pounds occasionally.
• Ability to stand for the entire workday and climb stairs regularly.
• Withstanding temperature extremes in indoor and outdoor environments.
• Ability to work a flexible schedule, including evenings, weekends and holidays according to department needs.
• Physical presence at the job site is essential to perform job duties.

Equipment Used

• Banquet and event equipment (tables, chairs, linens, chafing dishes, serving trays, etc.)
• Beverage service equipment (coffee machines, beverage dispensers, bar equipment)
• Point-of Sale (POS) system

Are you looking for a flexible role where no two days are the same? Do you enjoy working in a fun and lively environment where you are part of memorable celebrations? If so, join our team as a Banquets & Events Attendant and play a key role in creating exceptional guest experiences for weddings, parties, corporate events and more! This position is flexible, with on-call scheduling based on event needs.

What We're Looking For:

• A friendly, professional attitude with strong communication skills.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Ability to work in a positive, efficient, team environment.
• Availability to work flexible hours, including weekends and holidays.

Why Join Giants Ridge?

• Mountain Perks
  - Enjoy free employee passes and discounts for your family so you can hit the trails all season long!
• Exclusive Discounts
  - Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge.
• Work with Friends
  - Join a fun, supportive…