Supervisor HK ADR Overnights

Position: Supervisor HK ADR Full-Time Overnights $18 -$20/hr
Location: Hinckley

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

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Grand Casino Mille Lacs/HinckleyADR Supervisor DEPARTMENT:

Hospitality EXEMPT (Y/N):

N

REPORTS TO:

ADR Sous Chef SALARY GRADE:

N06

Lead with Purpose. Serve with Impact.

As the ADR Supervisor , you are the go-to leader on the floor—supporting our food and beverage operations while inspiring your team to deliver memorable Guest experiences. You’ll oversee daily venue execution, coach Associates in Guest service excellence, and ensure everything from food quality to compliance runs smoothly.

This is more than supervision—it’s your chance to lead by example, elevate team performance, and shape the hospitality culture across Grand Casino venues.

What You’ll Do Operational Leadership + Service Excellence Support seamless daily venue operations and uphold Grand Casino’s service standards

Supervise front-line team members, ensuring optimal shift coverage and Guest satisfaction

Enforce performance policies and hospitality procedures aligned with MLCV values

Communicate and uphold food, beverage, and safety regulations—local, Tribal, State, and Federal Maintain open communication with team through daily pre-shift and supervisory meetings

Team Coaching + Associate Development Onboard, train, and mentor team members to meet Guest service expectations

Provide regular performance feedback, coaching, and hands-on support

Evaluate Associate performance and contribute to hiring, promotion, and discipline recommendations

Lead with integrity and foster a respectful, collaborative environment

Quality + Compliance Oversight Ensure venue cleanliness, equipment maintenance, and hygiene meet operational standards

Supervise food production and portioning in accordance with recipe specs and presentation standards

Monitor inventory levels, support transfer tracking, and help manage labor and food cost controls

Adhere to all cash handling procedures and internal controls

Project Support + Operational Improvement Provide input on operational improvements and areas needing attention

Execute special assignments or venue initiatives as needed

Support smooth transitions between shifts and venues when needed

Support new menu rollouts, limited-time offers, and Associate training

You’ll Thrive If You Build trust through clear communication and leading by example

Adapt easily between roles, venues, and Associate support

Coach others while staying Guest-focused during fast-paced shifts

Keep operations running efficiently without sacrificing quality or hospitality

Embrace feedback, promote teamwork, and drive performance

What Success Looks Like Smooth, well-coordinated shifts that meet food quality and Guest service expectationsA team of Associates who are confident, trained, and empowered

Compliance with all policies, health standards, and regulatory requirementsA trusted, dependable supervisor who uplifts the team and models the MLCV Way What You’ll Get Culture + Support Weekly pay + competitive salary

Medical, dental, and vision coverage
401(k) with match, tuition reimbursement, and paid parental leavePTO that’s used and encouraged

Recognition for birthdays, anniversaries, and service milestones

Culture + LegacyA workplace rooted in tradition and transformationA values-driven culture built on Wisdom, Love, Respect, Truth, Humility, Bravery, and HonestyA strong team culture with mentorship, support, and development

What Success Looks Like Smooth, well-coordinated shifts that meet food quality and Guest service expectationsA team of Associates who are confident, trained, and empowered

Compliance with all policies, health standards, and regulatory requirementsA trusted, dependable supervisor who uplifts the team and models the MLCV Way What You Bring Three (3) years of experience in hospitality, food service, retail, customer service, gaming, or a related service-focused environment; orAn equivalent combination of demonstrated leadership experience through…