Hotel Clerk - Front Desk

Your Prairie's Edge Career Starts Here!!!

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• Location 5616 Prairies Edge Lane,Granite Falls, MN, 56241,United States
• Base Pay $18.00 - $25.92 / Hour

Greet, register, and assign rooms to guests of the hotel.

Hiring for Full Time, shifts will include Evenings, Overnights, Weekends, and Holidays.

Shift differentials of $1.00/hour extra for 4:00 p.m.

- midnight and $2.00/hour extra for midnight - 8:00 a.m. We also offer a generous benefit package with Health, Dental, Vision, Life insurance, Employee Discounts, Paid Time Off, Vacation, and 401k - with a company match.

• Greet, register, and assign rooms to guests of the hotel.
• Contact housekeeping or maintenance staff when guests report problems.
• Make and confirm reservations.
• Issue room keys and provide directions to the room.
• Compute bills, collect payments, and make change for guests.
• Verify customers' credit, and establish how the customer will pay for the accommodation.
• Keep records of room availability, guests' room folios and room cancellations.
• Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
• Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
• Transmit and receive messages, using telephones or telephone switchboards.
• Follow Casino and department policies and procedures, including all safety and service procedures; adhere to the Prairie's Edge Chain of Command.
• Support the Vision and Mission Statement's of Prairie's Edge Casino Resort.
• All other duties as assigned.

• Adaptability
  - Ability to adapt to change in the workplace.
• Detail Oriented
  - Ability to pay attention to the minute details of a project or task.
• Working Under Pressure
  - Ability to complete assigned tasks under stressful situations.
• Communication, Oral
  - Ability to communicate effectively with others using the spoken word.
• Conflict Resolution
  - Ability to deal with others in an antagonistic situation.
• Customer Oriented
  - Ability to take care of the customers’ needs while following company procedures.

Education:

High School Graduate or General Education Degree (GED):
Required

Experience:

None

Computer

Skills:

Extensive computer skills are necessary for this position. Must be able to learn all programs that are used by the Hotel and RV Park.

Work Schedule:

Must be available to work evenings, weekends, holidays and special events; varying shifts depending on customer need.

Other:
Must pass a State and Federal background check and a pre-employment drug screening (which does test for THC).

Join a dynamic and rewarding team environment at Prairie's Edge Casino Resort, where we value our employees and offer competitive compensation and benefits. Team members receive shift differentials—an additional $1.00/hour for evening shifts (4:00 p.m. – midnight) and $2.00/hour for overnight shifts (midnight – 8:00 a.m.)