Employee Retention Program Coordinator

Overview

Who You Are

Are you an organized and proactive professional with a talent for coordinating and managing new hire experiences? Do you excel in ensuring a smooth onboarding process and overseeing orientation training programs with precision and timeliness? Are you skilled at addressing and escalating ERP functionality issues, ensuring concerns are promptly communicated to leadership? If you are focused on continuous improvement, reducing turnover, increasing retention, and positively impacting new team members’ learning experience and attendance, this role is perfect for you.

Who We Are

We are a leading provider of food safety solutions for contract sanitation and chemistry in the food processing industry. We have over 10,000 dedicated team members across North America, with our corporate headquarters in Atlanta, GA and team members working in over 250 plants. We have over 50 years of experience in creating long-lasting partnerships.

We protect the food supply by eliminating risks so families everywhere can eat without fear.

The Employee Retention Program ("ERP") Coordinator keeps our ERP program running smoothly. You will help manage the program, guide new team members through their onboarding process, and ensure orientation training is completed accurately and on time.

Key responsibilities include:

• Handle ERP issues, report them to leadership when necessary, and provide feedback to improve team member retention and attendance.
• Facilitate ERP training sessions and ensure adherence to company policies.
• Coordinate the Employee Retention Program and ensure a positive onboarding experience for new team members.
• Implement, monitor, and complete the orientation training program on time.
• Report issues to leadership if ERP is not functioning properly at the plant.
• Provide feedback to help reduce turnover, increase retention, and positively impact team member attendance.
• Facilitate ERP trainings using prepared resources and materials (e.g., Weekly Trainer Meeting, Weekly New Hire Meeting, New ERP Trainer Onboarding, Weekly Leadership Meeting).
• Review attendance, turnover and retention with the Site Manager.
• Partner with ERP Manager for best practices.
• Comply with company policies and procedures, utilizing the escalation process when necessary.
• Other duties as assigned.

• Must be 18 years of age or older.
• Demonstrated ability to train team members.
• Good organizational skills and attention to detail.
• Good communication skills.

• Bilingual skills.
• Previous plant experience in a job role of FSS or higher.
• Proficiency with word processing, spreadsheet, and presentation software.
• External candidates should have experience in team member engagement or a similar role.

As ERP Coordinator you must be actively present on the plant floor during the sanitation process to conduct safety inspections, monitor team member training, and ensure proper application of Lockout/Tagout (LOTO) procedures. You will work in a wet, hot, and/or cold environment and may be exposed to chemicals such as bleach while wearing Personal Protective Equipment (PPE). Shift may vary depending on location.

• Medical, Dental, & Vision Insurance
• Basic Life Insurance
• Short- and Long-Term Disability
• 401k Retirement Plan
• Paid Holidays (varies by location)
• Paid Vacation
• Employee Assistance Program ("EAP")
• Training & Development Opportunities

Fortrex Solutions is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal, state, and local laws. Fortrex Solutions is committed to complying with laws protecting qualified individuals with disabilities.

Fortrex Solutions will provide a reasonable accommodation for known disabilities to the extent required by law. If an applicant or team member requires an accommodation, they should notify the site manager or the Corporate Human Resources Department.

APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel like you are a good fit for this position, APPLY NOW!