HR Administrative Assistant

Overview

The Human Resources Administrative Assistant provides professional administrative and guest service support to the Human Resources Department. This role serves as a welcoming first point of contact for team members, applicants, visitors, and leadership while supporting a variety of Human Resources functions including recruitment, onboarding, employee engagement, training coordination, records management, and departmental operations. The ideal candidate is highly organized, detail-oriented, approachable, and committed to maintaining confidentiality while supporting a diverse workforce.

This position works closely with all members of the Human Resources team and contributes to creating a positive team member experience across the organization.

• Team Member & Visitor Support
• Receive, greet and screen department visitors in a professional and welcoming manner.
• Answer and direct incoming phone calls, emails, and correspondence.
• Serve as a point of contact and source of information for team members, applicants, visitors, and leadership.
• Respond to routine inquiries regarding company policies, procedures, benefits, employment opportunities, and departmental services.
• Assist team members with account access, navigation, and basic troubleshooting related to Paycom, Awardco, and other applicable service platforms.
• Assist team members and applicants with the completion of forms, applications, and required documentation.

• Administrative & Departmental Support
• Provide administrative support to all Human Resources staff members.
• Assist with maintaining accurate team member records and filing systems in compliance with organizational policies and applicable regulations.
• Prepare reports, spreadsheets, presentations, emails, letters, and other HR-related files and documents.
• Assist with planning and implementing team member events, departmental initiatives, and employee engagement efforts.
• Assist with the coordination of team member communication efforts and internal announcements.
• Maintain confidentiality of sensitive team member and organizational information.
• Assist with compliance reporting and record maintenance.
• Help ensure HR files, databases, and documentation are organized, accurate, and current.
• Support departmental audits and other compliance-related activities as needed.
• Support payroll, benefits, and leave administration processes as needed.
• Maintain a clean, professional, and organized reception environment.
• Monitor and maintain office supplies and departmental materials.
• Attend department meetings and training sessions as required.

• Onboarding & Training Support
• Assist with scheduling meetings, interviews, orientations, and training sessions.
• Assist with employment processes including posting and monitoring job openings, communicating with applicants and leadership, and performing drug and alcohol testing.
• Support onboarding activities including new hire paperwork, orientation preparation, employee file creation, uniform distribution, and badge printing.
• Assist with maintaining applicant tracking and recruitment records.
• Support training initiatives by assisting with schedule coordination, material preparation, attendance tracking, and record maintenance.

• Additional Duties & Responsibilities
• Perform additional duties and responsibilities as assigned to support departmental and organizational operations.

• Experience & qualifications:
  Previous Human Resources and/or Administrative Assistant experience required.
• Associate’s or Bachelor’s degree in Human Resources, Business, or a related field preferred.
• Must be at least 18 years of age.

• Proficiency with Microsoft Office applications including Word, Excel, Outlook, and PowerPoint.
• Excellent interpersonal and guest service skills.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Strong conflict resolution and deescalation skills.
• Strong problem-solving and critical thinking abilities.
• Ability to learn HRIS (Paycom) and other business systems and platforms.
• Ability to maintain strict confidentiality and exercise sound judgment.
• Ability to interact professionally with individuals at all levels of the organization.
• Ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment.
• Ability to adapt to changing priorities and operational needs.
• Ability to work effectively with individuals from diverse backgrounds and experiences.
• Professional appearance and demeanor.
• Dependable, self-motivated, and team-oriented.

• Sensitivity to various cultures, including Native American cultures.
• Regular attendance and punctuality.
• Ability and willingness to work any changes in scheduled hours as required.
• Serve as a credit to Jackpot Junction Casino Hotel and encourage others to do the same.

• Mobility throughout the facility.
• Ability to sit for extended periods of time.
• Ability to assist with event setup and teardown as needed.