Payroll & Benefits Analyst

At City & County Credit Union, our employees are at the heart of everything we do. As a Payroll & Benefits Analyst, you’ll help support our team by ensuring payroll and benefits programs run smoothly, accurately, and efficiently while providing exceptional service and guidance to employees and leaders across the organization.

Essential Functions:

• Process bi‑weekly payroll accurately and on schedule while ensuring compliance with federal, state, and local regulations in partnership with the Professional Employment Organization (PEO). Partner with the Accounting department to support payroll accruals, account reconciliations, year‑end activities, audits, and related financial reporting.
• Investigate and resolve payroll, benefit, and accounting discrepancies through detailed analysis and reconciliation of payroll reports, invoices, vendor statements, and general ledger activity.
• Review and audit employee timekeeping records, payroll transactions, deductions, tax with holdings, and compensation changes, and related payroll data for accuracy.
• Maintain accurate, confidential, and audit‑ready employee, payroll, and benefits records, supporting documentation, and electronic personnel files while ensuring data integrity and compliances.
• Prepare payroll reports, reconciliations, tax filings, audit documentation as required.
• Develop and maintain training resources for managers related to payroll processing, timekeeping, leave reporting, compensation changes, employee status changes, and other payroll‑impacting activities.
• Serve as a system administrator and subject matter expert for payroll, timekeeping, and benefits & leave administration systems.
• Administer employee benefit programs, including health, dental, vision, life, AD&D, disability, health savings accounts, leave programs, educational assistance, retirement plans, and other employee benefit offerings. Manage enrollments, qualifying life events, eligibility, payroll deductions, employee communications, and ongoing program administration.
• Coordinate benefit orientations for new employees, annual Open Enrollment, and year‑round employee benefit education sessions.
• Coordinate data transfers, eligibility reporting, benefit invoices, and communications with carriers, brokers, retirement plan administrators, vendors, and third‑party partners while ensuring accurate records and timely reporting.
• Serve as a primary resource for employees, retirees, vendors, brokers, carriers, and plan administrators regarding payroll, benefits, retirement plans and leave programs.
• Ensure compliance with applicable payroll, benefits, retirement, leave, and employment regulations, including ERISA, COBRA, ACA, EEO‑1, OSHA, Form 5500 reporting, and retirement plan testing and audits, unemployment claims, and other required filings and reporting.
• Maintain audit‑ready payroll, benefits, and employee records and support internal and external audits.
• Monitor regulatory changes and recommend updates to policies, procedures, systems, and practices as needed.
• Recommend and implement process improvements to enhance payroll and benefits efficiency, accuracy, compliance, and employee experience.
• Maintain payroll and benefits procedures, employee handbook content, intranet resources, and related documentation to ensure information remains current and accurate.
• Participate in compensation, benefits, and HR initiatives, including salary surveys, benefit renewals, special projects and organizational initiatives.
• Collaborate with internal departments and external partners to support organizational goals and deliver high‑quality employee programs and services.
• Follow Bank Secrecy Act (BSA) policies and procedures as applicable to the role.
• Perform other related responsibilities as assigned.

Competencies &

Skills:

• Demonstrates exceptional member service while displaying strong communication, active listening and interpersonal skills with a professional demeanor and a high degree of tact and diplomacy.
• Acts as a team player and collaborates effectively with employees, leaders, vendors, brokers, retirement plan administrators, and third‑party partners.
• Leads by example with integrity, professionalism, and…