Senior IT Support Engineer — First-Line Enterprise Desk
Job in
Sleepy Eye, Brown County, Minnesota, 56085, USA
Listed on 2026-02-17
Listing for:
Sharp Brains
Full Time
position Listed on 2026-02-17
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
A technology support company in Sleepy Eye is hiring an L1 Service Desk Analyst. This role involves acting as the first point of contact for IT incidents, providing technical support across platforms like Windows and macOS, and managing ticket resolutions. Applicants should have 5–6 years in service desk roles with strong experience in Microsoft 365 and Active Directory. This position demands adherence to ITIL processes and a commitment to customer satisfaction.
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Position Requirements
10+ Years
work experience
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