Workplace Technology Specialist

Position Summary

We are looking for an experienced AV technician to set up and operate event media equipment. As an AV technician, you will organize and install media equipment such as projectors, microphones, video monitors, and soundboards. You may also be required to alter the venue layout to enhance acoustics.

F5 Tower is a cutting‑edge modern downtown Seattle high‑rise with 200+ AV/IT systems. These systems include Zoom Rooms, video walls, digital signage, and large multi‑purpose rooms with complex AV signal routing, control systems, and digital signal processing. In this role, you will spend 90% of your time responding to production and end‑user support. This is an onsite role and does not support the ability to work remotely.

• Meet with Event Coordinators to discuss audio, lighting, and video requirements.
• Alter venue arrangements according to layout diagrams.
• Set up and install microphones, lights, video monitors, projectors, speakers, and video cameras.
• Conduct sound, visual, and performance quality checks on AV equipment.
• Operate sound and visual equipment during events.
• Troubleshoot equipment and ensure events run smoothly.
• Maintain strong customer relations.
• Maintain accurate and timely status information; record sufficient resolution summary information when closing or escalating tickets.
• Disassemble audio and visual equipment and pack up after the event.
• Experience supporting a large scale of meeting rooms/AV systems.
• Experience with Zoom Rooms, Crestron Control, Biamp DSPs, Digital Signage.
• Experience working with and supporting Executive Leadership.
• Experience working with and managing vendors.

• Uphold F5’s Business Code of Ethics and promptly report violations of the Code or other company policies.
• Perform related duties as assigned.

• Bachelor’s or AA degree in sound engineering or a similar field.
• Previous experience working as an AV technician.

• In‑depth understanding of sound, video, and lighting equipment.

• Familiarity with computers and IP Networking Systems.

• Advanced knowledge of modern filming and sound mixing techniques.

• Excellent troubleshooting skills.

• Keen eye for detail.

• High level of physical fitness and ability to lift heavy equipment.

• Good communication and interpersonal skills.

• Associate degree in a related field (or equivalent experience) required.
• 1‑2 years experience working in a technical support role.
• Demonstrated familiarity with Windows and iOS/OSX operating systems, hardware/software, and TCP/IP LANs.
• CTS (or similar) certification is a plus.

• Ability to read, write, and speak English.

• Use copier, phone, fax, and personal computer.

• Ability to lift up to 50 lbs.

• Fast‑paced team environment.

• Strong customer service orientation.

• Open to ongoing change.

• Extensive computer and phone use.

• E‑mail intensive culture.

• Open office environment.

We provide competitive salaries, a world‑class benefits package, including 100% of the premium for employee medical, dental, and vision insurance, highly subsidized premiums for dependent coverage, 401(k) match, employee stock purchase plan, 18 days paid time off within the first year and nine paid holidays, life insurance, short‑ and long‑term disability insurance, tuition reimbursement, and much more.

The annual base pay for this position is: $79,200.00 – $. F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.

You may also be offered incentive compensation, bonus, restricted stock units, and benefits.

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws.

This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job.

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