IT Support Specialist
Job in
Wayzata, Hennepin County, Minnesota, 55391, USA
Listed on 2026-06-13
Listing for:
Crew Carwash
Full Time
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
Technical Support, Systems Administrator, HelpDesk/Support, IT Support
Job Description & How to Apply Below
At Crew Carwash, our Purpose is to "Create Smiles and Lifetime Customers." You will have the opportunity to join a Glassdoor Best Place to Work and achieve your full potential!
Crew's commitments to you:
- Paid Time Off + 6 paid holidays each year
- Free carwashes, naturally
- Group health, dental, and vision
- 401K with company match
- Daily pay options available at no cost to you
- Tuition reimbursement
- Recognition and appreciation events
This role functions as a hybrid position spanning IT Service Desk responsibilities and IT Field Technician responsibilities. Strong ownership, professionalism, accountability, integrity, and a customer-focused approach are required for success in this position.
Primary Responsibilities
- Provide remote support for all Crew locations and document all requests in the ticketing system.
- Monitor the IT Service Desk inbound queues during shifts, and adhere to all IT Service Desk policies and procedures.
- Complete all IT Field Technician responsibilities for the Minnesota region.
- Support Windows servers, Windows 11 PCs, printers, firewalls, switches, wireless access points, telephony, and POS systems as assigned.
- Install, terminate, test, and troubleshoot voice/data cabling and associated hardware.
- Perform scheduled preventative maintenance on on-site IT equipment.
- Ensure installations meet standards and assist in developing new installation standards as environments evolve.
- Maintain strict adherence to PCI compliance protocols.
- Provide after-hours support, remote and on-site for all Minnesota locations on a permanent basis.
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