Information Systems Specialist ; Quality Assurance Analyst

Position Overview

The Department of Justice, Division of Child Support is hiring four Information Services Specialist5 (Quality Assurance Analyst) to support the Dev Ops Experience Program. The role ensures the quality, reliability, and compliance of DOJ information systems by planning, coordinating, and executing comprehensive testing across the development and deployment lifecycle.

• Quality Assurance Planning & Process Management
  • Develop and maintain QA plans and test strategies; establish automated regression testing capabilities for new and existing information systems.
  • Follow defined quality standards, acceptance criteria, and entry/exit criteria for test phases; align strategies to DOJ, statewide, and federal requirements.
  • Participate in planning to embed quality gates and compliance from inception.
• Testing & Validation
  • Design, coordinate, and execute test cases and scenarios across releases, upgrades, and configurations.
  • Document and triage defects; perform root‑cause analysis, verify fixes, and validate resolutions.
  • Confirm that functionality meets business needs and adheres to security standards.
• Requirements & Documentation Review
  • Translate business requirements into testable conditions; ensure traceability from requirements to test cases.
  • Maintain current test artifacts (plans, scripts, datasets, evidence) and documentation.
• Reporting & Metrics
  • Build and maintain QA dashboards and reports tracking defect rates, coverage, cycle times, and process outcomes.
  • Analyze trends and recommend improvements to IS leadership.
• Continuous Improvement & Compliance
  • Identify gaps in QA procedures and recommend corrective/preventive actions.
  • Support compliance with DOJ and statewide IT governance, accessibility, and security policies.
• Test Environment & Release Readiness Management
  • Maintain stable, secure, and representative test environments across application stacks.
  • Coordinate with development/infrastructure to manage configurations, data refreshes, access controls, code repositories, and environments.
  • Validate deployment plans, run books, and rollback procedures prior to release.
• User Acceptance Testing (UAT) Coordination
  • Define acceptance criteria; facilitate test execution; capture and route feedback.
  • Validate that outcomes meet user expectations and integrate findings into final releases.
• Training & Awareness
  • Provide training and guidance on QA processes and tools; share resources with teams.
  • Contribute to IS objectives through coaching and knowledge transfer.
• Other duties as assigned.

• Four (4) years of information systems experience.
• Education will be counted as experience if degree is in Computer Science, Information Technology, or related field, or if a two (2) year accredited vocational training program was completed in information technology or related field.
• Associate’s Degree (or 2‑year vocational training) = Two (2) Years experience.
• Bachelor’s Degree = Four (4) Years experience.
• Master’s Degree = Six (6) Years experience.
• Finalists must pass a comprehensive employment reference check, fingerprint‑based criminal background check, and a driver history check for positions requiring state vehicle driving privileges.

• Java development experience.
• Experience with Java‑based automated testing tools such as Selenium, Appium, TestNG, Specflow, or similar.
• Ability to work independently and manage multiple testing priorities in a fast‑moving backlog environment.
• Strong analytical, troubleshooting, and documentation skills.
• Ability to design and execute test cases, scripts, and scenarios.
• Experience with software quality assurance methodologies and SDLC/Agile practices.
• Experience contributing to quality assurance automation frameworks or CI/CD pipelines.
• Knowledge of data validation, SQL querying, or API testing.
• Attention to detail and accuracy; commitment to quality, process improvement, and service delivery excellence.
• Strong communication skills to support defect reporting and UAT guidance.
• Ability to collaborate effectively with developers, analysts, project managers, and product owners.

• Limited duration full‑time employment…