Insurance Commercial Lines Account Manager

Join our dynamic team at Onyx Insurance Brokers, Inc. as a Commercial Lines Account Manager. In this role, you'll be responsible for cultivating and enhancing long-term partnerships with our valued commercial lines clients. If you crave a fulfilling career that offers flexibility, job security, a competitive compensation package, and a harmonious yet professional team environment, then you've found the perfect opportunity!

This position will be located in Blaine, MN.

• Competitive Salary
  :
  We offer a robust starting base salary, ranging from $65,000 to $70,000, based on your expertise.
• Simple IRA:We support your financial future by matching up to 3% of your compensation in a Simple IRA plan.
• Paid Time Off (PTO) & Company Holidays:Take advantage of time off to rest and rejuvenate, along with paid company holidays.
• Professional Development
  :
  We believe in continuous learning and will cover the costs of your higher education within the insurance industry.
• Community Engagement
  :
  At Onyx, we value community involvement and encourage our team members to give back through volunteering and supporting local residents, businesses, and events.

• Minnesota Property & Casualty License.
• A clean background check and valid driver's license.
• Expertise in industry and agency operations, commercial account management, commercial underwriting & rating procedures, insurance coverages, and regulatory requirements to effectively acquire new business and maintain an existing client base.
• A customer-focused and people-oriented approach, adept at building new client relationships and providing exceptional service to existing clients.
• Outstanding organizational skills, capable of completing challenging assignments independently, developing training guides, exercising sound business judgment, critical thinking, and excellent written and verbal communication skills.
• Excellent time management abilities, thriving in both team and individual settings.
• Proficiency in technology and computers, including prior experience with agency management systems.

• Ensure optimal client satisfaction by effectively servicing a book of insurance across multiple areas.
• Cultivate and maintain strong relationships with clients and prospects through regular follow-ups, timely quotations, and overall account support.
• Monitor, review, and report on key metrics to achieve personal service targets, documenting sales activities professionally and promptly.
• Process and document new and remarketed accounts in collaboration with companies.
• Identify and capitalize on insurance account rounding opportunities with existing and potential clients, utilizing in-person, online, phone, and written communication methods.
• Communicate with clients as the primary person for initial inquiries.
• Collaborate with team members, providing guidance and answering questions, participating in formal and informal meetings to enhance team synergy.
• Continuously collaborate to streamline and improve daily processes as needed.
• Possess complete knowledge of Acord forms, common submission practices, and underwriting procedures.
• Support clients during the renewal and retention process, fostering strong and lasting relationships.
• Review client audits, verify and address corrections when necessary, and maintain accounts receivable and billing records.
• Assist clients with claims processing and assessment of claim activity.
• Work closely with the owner and other team members to achieve our collective goals.

If you're excited about this opportunity to make a difference in the lives of our clients while enjoying a rewarding career, apply today to join our team at Onyx Insurance Brokers, Inc.