Appliance Delivery Helper

Overview

As an Appliance Delivery Helper, you’ll assist with the delivery, installation, repair and haul‑away of appliances and other equipment. In this role, known internally as a Deliver Experience Cadet, you’ll help with a variety of order fulfillment duties, including the delivery, installation, integration, networking and repair of consumer electronics devices.

During installations, you’ll determine the best way to install major appliances, including measuring and protecting areas in the route, deciding whether any doors need to be detached and moving fixtures.

• Attend to appointments individually or lead a two‑person crew up to 30% of the time, including completing basic and complex installation and repair of home theater equipment and appliances.
• Determine the best way to bring major appliances into homes and final locations, including measuring and protecting areas in the route, deciding if any doors in the home need to be detached or fixtures moved.
• Remove and re‑install doors and panels as necessary.
• Provide a seamless client experience by giving advice on product placement, services and other content.
• Manage inventory and vehicle maintenance in partnership with other team members.
• Process paperwork and payment, provide feedback to the store teams and complete in‑store repairs.

• 6 months of customer service, sales, installation or large product delivery experience.
• Current, valid driver’s license.
• Driving record that meets Best Buy’s safety standards (minimal violations/accidents).
• Ability to lift 350 pounds individually or 700 pounds as a team with the use of support tools such as a harness, dolly or lift, with or without reasonable accommodation.
• Be at least 21 years old.
• Acquire and maintain any required state or local licensing within 90 days of being hired.

• Leadership, decision making, written and verbal communication and client relations skills.

• Competitive pay.
• Great employee discount.
• Financial savings and retirement resources.
• Support for your physical and mental well‑being.
• Access to various types of leave of absence (LOA) and potential pay sources based on eligibility.
• Paid time off (vacation or PTO) offered to full‑time and part‑time employees based on work location, employment status, salary or hourly status and years of continued or bridged service.
• Incentive pay for selected roles based on performance and achieving financial and strategic results.

Best Buy is an equal opportunity employer.