Payroll Operations Manager

Does this position interest you? You should apply – even if you don’t match every single requirement!

The Payroll Operations Manager leads the payroll processing and payroll tax functions, ensuring timely and accurate remittance in alignment with governmental regulations. This role oversees the Payroll Operations team, partners with stakeholders, and drives continuous improvement initiatives.

• Establish and maintain processes to guarantee the timely and accurate payment of earned wages, including proper deductions for all employees.
• Conduct ongoing reviews of systems, controls, and procedures to achieve maximum accuracy, efficiency, and quality service.
• Manage, review, and audit the processing and retention of all weekly general ledger entries.
• Serve as a functional expert and build strong relationships with Finance regarding Payroll/Time systems.
• Lead, develop, and engage a team of direct reports, handling hiring, coaching, and performance management.
• Drive service delivery and accountability for the Payroll Operations team.
• Own project management and process improvement for Payroll Operations.
• Partner and communicate across functions with key stakeholders to meet associate and company expectations for payroll service delivery, compliance, and time‑keeping laws.
• Act as a key partner for internal and external payroll audits, including legal matters, and coordinate preparation of special reports, documents, and analyses.
• Assist with acquisition migrations, system changes, and testing as needed.
• Research and respond to inquiries from auditors, compensation, benefits, and government agencies such as the IRS and state/local authorities.
• Oversee Payroll Operations vendor management with ADP.
• Perform additional duties as assigned.

Education
:
Bachelor's Degree.

Experience
: 7–9 years of multi‑state payroll processing and tax experience.

Certification
:
Payroll Certification required.

Skills and Abilities
:

• Familiarity with Federal, State, and local tax laws (medium proficiency).
• Exceptional analytical, organizational, and prioritization skills, meeting multiple deadlines.
• Excellent written and verbal communication (high proficiency).
• Strong people leadership, fostering a cohesive team to drive results.
• Ability to maintain complex payroll records, summaries, and reports.
• Proven track record in building processes, evaluating best practices, and implementing operational efficiencies.

We’re diverse:
Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients.