Program Director - Home and Community Based Services

Program Director

Join our team at Thomas Allen and become a leader in empowering individuals with disabilities to live their best lives. As a Program Director, you will have the rewarding responsibility of ensuring the smooth operation of all day-to-day activities in your assigned division. You will have the opportunity to use your leadership skills to manage and mentor a team, while also making a positive impact in the lives of those we serve.

You will also play a crucial role in overseeing the financial well-being of the division and employment requirements of your team. At Thomas Allen, we value teamwork and collaboration, and we are excited to welcome a new member to our team who is passionate about making a difference and committed to providing person-centered supports.

FLSA Status:
Salary, Exempt FTE: 1.0 Hiring Range:
Starts at $70,000 annually. Higher starting wage depending on experience, education, certifications, etc.

• Oversee referral screening, admission coordination, service initiation, transfers, and terminations. Ensure individuals meet admission requirements and communicate decisions to case managers and legal representatives.
• Review and edit reports from Program Managers/QIDPs for person-centered language, regulatory compliance, and timely submission; delegate as needed.
• Review all incident and maltreatment reports, participate in investigations, and ensure follow-up actions are implemented to support individual safety and well-being.
• Plan and facilitate Program Manager meetings, including preparing agendas, minutes, and follow-up on issues or ideas raised.
• Supervise and support Program Managers and assigned staff, including recruitment, orientation, training, scheduling, supervision, and performance evaluations. Ensure staff competency and regulatory training requirements are met.
• Oversee licensing compliance for assigned divisions, coordinate paperwork, facilitate reviews, and ensure corrective actions are completed as required.
• Conduct initial and annual on-site audits, review financial and programmatic outcomes, and ensure corrective actions are implemented following audits.
• Coordinate, develop, and update Program Abuse Prevention Plans and division-specific policies; train staff on policies and oversee implementation.
• Monitor and maintain financial systems for assigned divisions, including budgeting, household accounts, expenditure tracking, and coordination with finance staff.
• Ensure staff coverage and direct care needs are met, including scheduling floaters, on-call coverage, and responding to emergencies.
• Maintain knowledge of industry standards, regulatory requirements, and agency policies, including Affirmative Action and Thomas Allen procedures.
• Participate in the on-call rotation for emergencies, provide guidance and consultation as needed.

• Meet qualifications of a Designated Manager, including:
• A bachelor's (BA) degree in a field related to human services and 1 year of full-time work experience providing direct care services to persons with disabilities or persons age 65 or older
• OR an associate (AA) degree in a field related to human services and 2 years of full-time work experience providing direct care services to persons with disabilities or persons age 65 or older
• OR a diploma in a field related to human services from an accredited post-secondary institution and 3 years of full-time work experience providing direct care services to persons with disabilities or person age 65 or older
• OR a minimum of 50 hours of education and training related to human services and disabilities and 4 years of full-time work experience providing direct care services to persons with disabilities or persons age 65 or older under the supervision of a staff person who meets the qualifications identified in 1 to 3 above
• AND 3 years of proven supervisory experience working with individuals with disabilities, related conditions, or persons age 65 or older.

Benefits provided to Full-Time Employees (35+ hours/week):

• 7 Paid Holidays:
  New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, and one Floating Holiday to use when it matters most to you!
• Paid Leave = Paid vacation time off to help you recharge and maintain work-life balance & Earned Sick and Safe Time (ESST)
• Comprehensive medical, dental, vision, disability, and life insurance coverage
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account (DCA) options to help you manage healthcare expenses
• 401(k) program to help you plan for your financial future
• Mileage reimbursement for work-related travel
• Paid training and certifications to help you develop new skills and advance your career
• Employee appreciation programs to recognize your contributions and efforts
• Mental health support to prioritize your well-being
• Opportunities for career advancement and growth to help you achieve your professional goals

Thomas Allen is an Equal Opportunity and…