Marketing, Communications and Manager

POSITION SUMMARY

Senior Community Services (SCS) is a nonprofit organization with a mission to empower people as they age. We believe that authentic engagement is fundamental to earning the trust and loyalty of our employees, volunteers, partners, clients, and donors.

This role combines SCS's marketing, communications, and assisting advancement (fundraising) functions into a single position. It is a hands-on, generalist position built for someone ready to build a broader marketing-and-fundraising skill set across both disciplines, not a narrow specialist role. You will partner closely with the CEO and Senior Leadership Team to lead all external communications, including social media, messaging, publications, annual reports, newsletters, and program materials.

The role also supports campaigns and organizational events while ensuring consistent brand awareness and compliance across all public-facing communications.

Serve on the Strategic Leadership Team and contribute to organization-wide strategic planning

Manage a combined marketing and development budget, with CEO guidance and approval on major spending

Partner with program directors and staff to plan and execute campaigns, events, and organizational initiatives

Participate in relevant staff and board committee meetings, including the Strategic Planning Committee and co-lead the Reimagine Aging Conference Committee

Lead the planning, coordination and execution of the SCS Reimagine Aging Conference, including its fundraising and sponsorship components

Collaborate with the CEO to build and execute an annual marketing and outreach plan with clear priorities, timelines, and success metrics

Develop marketing themes and campaigns; select media and produce marketing communications including print, digital, photo social, and video content

Maintain consistent messaging and branding across all SCS channels, including senior centers, and organizational websites, and social media (Facebook, Instagram, Linked In)

Coordinate with SCS's contracted vendors including the Google Ad Grant partner and printers to keep projects on schedule and on brand

Serve as a point of contact for local media inquiries

Plan and assist the Development Coordinator’s execution of the fundraising appeals e.g. (annual and year-end, Give to the Max Day, and mid-year campaigns) in partnership with the CEO

Collaborate with and assist the Development Coordinator with donor communications and stewardship touchpoints, including acknowledgment letters, impact updates, and donor recognition materials

Support grant applications and reports with marketing collateral, impact data, and organizational messaging

Coordinate and collaborate with the Development Coordinator on logistics, invitations, and donor-facing communications for fundraising and donor cultivation events

Create, co-design and distribute marketing and fundraising materials, including paid media, social media, op-eds, newsletters, and email marketing

Update and maintain content on the SCS website and affiliated senior center webpages

Other duties as assigned.

We are growing! We are proud to be on the forefront of guiding older adults on their aging journey. As SCS's marketing and development infrastructure matures, this role has room to grow potentially adding direct support staff or interns, deeper vendor management responsibility, and more direct board engagement. We're looking for someone who wants to help build that infrastructure, not someone who expects it to be in place on day one.

Website traffic and engagement (sessions, time on page) tracked quarterly

Social media follower growth and engagement rates across e.g. Facebook, Instagram, and Linked In

Email marketing performance: open rate and click-through rate against sector benchmarks

Earned media placements and press mentions per quarter

Track overall fundraising performance…