Oncology Infusion Care Coordinator

Location: Litchfield

.7-.8 flex FTESummary

Responsible for the coordination of all services/systems to ensure an organized, multidisciplinary approach to the delivery of care to all adult Hematology/Oncology patients. Provides expert care incorporating principles and theories of nursing and related fields to achieve identified patient outcomes. Assists the Nurse Manager to ensure that the plan is carried out appropriately and consistently. Acts as a liaison to providers and other internal/external departments or providers to achieve the goals of the program by performing the following duties.

Essential Job Functions Job functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Job functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable.

Assures the delivery of comprehensive cancer services through the coordination of and direct or indirect provision of expert patient care for the adult hematology/oncology population

Coordinates and monitors all phases of cancer services including: prevention/screening, diagnosis, treatment, survivorship, death and dying for patients and caregivers.

Maintains a retrievable electronic patient list that includes key information such as but not limited to name, DOB, patient status, treatment plan status.

Acts as a liaison between patients, physicians and the hospital in transitioning the patient throughout the health care system including inpatient and outpatient environments.

Coordinates with financial counselors to assure completion of financial assessments, verification of third party pay benefits and referrals for those patients with no/limited health care benefits, and completion of health care finance paperwork (medical necessity letters, appeal of denials, prior authorization).Coordinates plan of care with chemotherapy/oncology team.

Routinely monitors service schedules. Adjusts appropriately to maximize effective, efficient patient flow through lab, clinic or infusion services.

Facilitates /coordinates scheduling of interdepartmental and external agency services (i.e. Radiology, etc.) related to the plan of care.

Documentation in the EHR is accurate, timely, and meets MMHC standards.

Coordinates long-term follow up of patients with their local/referring providers.

Maintains written/verbal communication with referring institutions and providers.

Provides coordinated and comprehensive patient care including assessment, care planning for expected outcomes, nursing interventions and evaluation using a multidisciplinary team approach

Applies nursing process to each patient and/or family based on experience, theoretical knowledge and clinical expertise.

Bases decisions made/actions taken on relevant/current scientific principles, established standards of care and/or research findings.

Performs an education needs assessment on all new patients.

Provides initial teaching to patients and caregivers, performs ongoing teaching to complex/ high-risk patients and caregivers.

Evaluates the effectiveness of teaching efforts and modifies education plan as needed.

Develops service specific patient/caregiver education materials.

Completes initial nursing assessment on all new patients, develops or coordinates development of individualized plans of care based on psychosocial needs, medical plan of care and health beliefs of the patient and caregivers.

Demonstrates expertise in caring for patients across the age continuum.

Coordinates and or participates in appropriate response to a life-threatening emergency.

Provides hands-on patient care by performing nursing assessments, assisting with or performing procedures, phlebotomy, IV therapy and other direct care as appropriate to keep patient flowing through service areas.

Triages incoming patient telephone calls.

Uses interpersonal and problem-solving skills to manage patient care/services in complex situations by mobilizing organizational and community resources

Exhibits positive professional behaviors on a consistent basis.

Communicates effectively with physicians, nurses, and other personnel in problem identification and resolution, taking appropriate action to resolve issues.

Completes projects and other duties on time and as assigned.

Promotes a continuous improvement philosophy for the identification and resolution of issues as a mechanism to enhance professional practice.

Demonstrates accountability for nursing practice and identifies own learning needs.

Actively participates in professional nursing organizations related to specialty.

Demonstrates self-motivated professional and personal development by assuming responsibility for continued learning. Seeks learning opportunities both internally and externally, applies knowledge gained to patient care delivery and shares with peers to positively impact practice.

Supports and participates in hospital wide and nursing-based teams, education, in collaboration with the Nurse…