Facility Operations Assistant - Eagan Civic Arena

Facility Operations Assistant – Eagan Civic Arena

The City of Eagan is hiring a Facility Operations Assistant for the Eagan Civic Arena! In this part-time role, you'll be the go-to person when full-time staff are away, ensuring that every guest enjoys an exceptional experience. You'll lead a dedicated group of part-time staff, oversee exciting events, and help create memorable moments for our community. If you're passionate about customer service and thrive in a collaborative environment, we want to hear from you!

If you are looking to gain experience in any of the following professions, this might be great work experience for you:

• Recreation or Sports Management
• Education
• Facilities Management
• Business Leadership and Training

Why Pick Eagan? Because we're not just co-workers, we're a community. We value different viewpoints and experiences, all to make Eagan the ultimate place to be. Schedule &

Hours:

Up to 20 hours per week, with a schedule that includes evenings, weekends and holidays. Final date to receive applications:
Open until filled

• Oversee the Eagan Civic Arena (building and grounds) to maintain a clean and safe environment for all users
• Manage part-time building staff, ensuring they are completing tasks and following established policies and procedures
• Serve as the primary on-site contact person for customers, events, room rentals & vendors. This includes handling any conflicts in a professional and courteous fashion
• Assist guests in the registration for recreational programs and activities, and in the reservation of facility rental spaces
• Maintain working knowledge of all building operations: ice resurfacing, pro shop, meetings/events, concessions, programs & services
• Responsible for end of day deposits and financial reports
• Ensure the completion of light maintenance including but not limited to: room set-up and take-down, general cleaning (windows, floors, spills, tables, chairs, vacuuming, clean surfaces in rest rooms and locker rooms, restock paper products, pick up outside litter and snow removal when needed) on a nightly/daily basis
• Coordinate and implement any recreational program or activity and assist in any city-wide events as assigned
• Complete on-going facility program evaluations, injury reports, damage reports and equipment or supply request forms
• Open and close the building as scheduled
• Act as emergency coordinator according to emergency action plan when necessary
• Operate the ice resurfacer and maintain ice surface.
• Other duties as assigned

• Must be at least 18 years of age
• High school diploma or equivalent (G.E.D.)
• Valid driver's license
• Two-year ice maintenance experience.
• One year of direct customer service experience in an environment that is highly visible and active
• Six months supervisory experience
• Must be able to lift/move 50 pounds

• One year of college work in Recreation, Education or related field. Equivalent experience would be acceptable
• More than one year of direct customer service experience in an environment that is highly visible and active
• More than six months supervisory experience
• Current CPR and first aid training and/or certification
• Experience operating a skate sharpening equipment

Working Conditions and Expectations:

• While performing the duties of the job, the employee is regularly required to stand, talk, hear and write
• Specific vision abilities required include close vision, distant vision and peripheral vision
• Frequently lift and/or move up to 50 pounds
• The employee may occasionally climb a ladder, operate a lift, and operate a vehicle with multiple hand and foot operations
• Must have the ability to walk on the ice surface
• Must be able to perform all essential position functions under the working conditions as described
• Must be self-motivated and a hard-working individual

The City of Eagan is an Equal Opportunity Employer