Counter Attendant

Location: Two Harbors

** Find Your Future in Paradise!
** Catalina Island Company welcomes all guests and visitors to our very special island.  Beyond being warm and courteous, our exceptional team members are knowledgeable and helpful - anticipating and personalizing their service on an individualized basis.  We seek individuals like YOU to create the finest personal service and extraordinary experiences for our guests.  The Catalina Island Company offers more than just a workplace – it is a destination for service, adventure and inspiration!

In 1919, chewing gum entrepreneur William Wrigley Jr. bought nearly every share of the Santa Catalina Island Company until he owned a controlling interest. He then invested millions in his vision to create a "playground for all" on Catalina Island, building infrastructure, a reservoir, Hotel Atwater, Bird Park, and other attractions. In 1921, he made Avalon the Spring Training home of his beloved Chicago Cub’s, building the Catalina Country Club to house the team’s lockers and provide a gathering place for players.

The team continued to train on the island until 1951. In 1929, Wrigley built the iconic Catalina Casino, which boasts the world’s largest circular ballroom and the first theatre designed and built to show talking motion pictures. During World War II, the island served as a military training facility and was closed to tourists. The island was a popular spot with Hollywood's elite during the 1930s, 40s, and 50s.

It also became a popular location for production companies to shoot movies. More than 500 films, documentaries, commercials, and TV shows have been shot in and around Catalina over the years, especially in Two Harbors on the island's west end. To this day, descendants of William Wrigley Jr. still own the Catalina Island Company and carry on his vision to create a world-class island resort.

We are a welcoming community that believes in fostering a positive, team-oriented atmosphere where every team member plays a part in creating unforgettable memories for our guests.  Join a team that is as vibrant, dynamic, and unique as the island itself!
** JOB SUMMARY
** As a Counter Attendant, you are responsible for serving and providing meals and beverages to visitors while providing a high level of customer care to each guest. You will also communicate with guests, answering questions, and conveying general information about the island.

** JOB RESPONSIBILITIES
** Job duties include, but are not limited to:
* Greet guests promptly and take food and beverage orders accurately
* Operate the point-of-sale (POS) system and handle payments
* Prepare or assist with basic food and beverage orders accurately and timely
* Package orders for dine-in and takeout
* Maintain cleanliness and organization of the counter, dining, and service areas
* Follow food safety, sanitation, and health department standard
* Resolve guest concerns or escalate issues to management as needed
* Work collaboratively with kitchen and front-of-house team members
* Deliver excellent customer service and engage with guests
* Knowledge and understanding of food and drink specials and menu offerings
* Set up and break down of service area for the shift
* Maintain a clean and safe work area
* Adhere to company policy regarding safety and food handling
* Other duties as assigned
** QUALIFICATIONS
* ** Must be at least 18 years old
* Previous customer service or restaurant experience
* California Food Handler Certificate required
* RBS (Responsible Beverage Service) Certificate required
* Excellent customer service and communication skills
* Friendly and positive attitude
* Ability to multitask in a fast-paced environment
* Commitment to delivering exceptional service
* Intermediate math and cash handling skills
* POS experience preferred but not required
** DETAILS
* * Position Type:
Seasonal  Season Dates:
April-October
** HOUSING
* * The Catalina Island Company offers shared housing as an option for eligible employees at a subsidized rate.  Employees are responsible for paying a portion of the housing cost, typically deducted through payroll.

Accommodation generally includes shared bedrooms, shared bathrooms and a community kitchen. …