Restaurant General Manager

What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people‑first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.

As a General Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.

At Border Foods, we will unlock the full potential of our employees and guest’s restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.

The purpose of the General Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience.

• Top pay in the industry:
  Make up to $100,000 a year with base pay plus top‑tier bonus potential.
• Bonus program: potential to make up to an extra forty thousand dollars annually.
• Trip to Mexico for top performers (Best of the Best trip).
• Education programs, including GED and Tuition Reimbursement offerings.
• Medical/Dental/Vision benefits for all positions – even part‑time.
• Free food.
• Paid Time Off, Sick, and Holiday Pay.
• An incredible culture that encourages career growth and support.

• Accountability & Integrity
  • Consistently demonstrates integrity in actions and expectations.
  • Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner.
  • Schedules and deploys the team correctly.
  • Monitors the performance of each team member and holds them accountable for standards and expectations.
  • Ensures a quality customer experience by driving fast and friendly service.
  • Maintains the point of sale system by reporting all system failures and verifying download accuracy.
  • Ensures health and safety standards are met.
  • Adheres to all local, state, and federal laws and guidelines.
• Family & Teamwork
  • Creates unity in the team by building cross‑functional relationships.
  • Responds to team member questions and resolves employee issues in a timely manner.
  • Provides a restaurant that is a safe place for team members and customers to work and visit.
  • Is able to navigate challenging situations and provide appropriate guidance.
  • Motivates and supports the team through active listening and wide‑variety communication.
  • Represents Border Foods in handling customer complaints and/or issues, demonstrating sincerity and a desire to find an effective solution.
  • Instills a recognition culture that creates a positive work environment.
  • Strategically plans short‑term and long‑term strategies for restaurant success.
  • Delivers profit by utilizing and interpreting the P&L to make appropriate financial adjustments.
  • Sources, hires, and develops excellent team members.
  • Conducts new hire orientation and develops a training plan for each new hire.
  • Minimizes loss through strict observance of cash handling policies, proper training, and compliance with accounting/banking requirements.
  • Demonstrates efficient labor, inventory, and waste management.
• Empowerment
  • Builds the capabilities of their team while identifying strengths and opportunities.
  • Provides learning and development opportunities for all team members.
  • Guides team members regarding personal development and career path.
  • Consistently demonstrates active and timely coaching capabilities.
  • Seeks and shares ideas to help others succeed, creating and leveraging tools, resources, and information that foster personal and business growth.
  • Brings others along operationally through the use of tools.

• Minimum of three years restaurant or retail experience, or combined experience and education.
• Experience with sales building, P&L statements, recruiting, and training.
• Proven…