Barista

Location: West View Court

Job Purpose:

As a Barista at Hugo's Family Marketplace (& Caribou), you will be the face of our coffee service, providing exceptional customer experiences while preparing and serving high-quality beverages and food items.

Your role is pivotal in ensuring customer satisfaction through efficient service, product knowledge, and adherence to health and safety standards.

Key Responsibilities:

Greet customers warmly and assist them in a friendly and efficient manner.

Take customer orders accurately and efficiently, ensuring a positive interaction.

Prepare and serve beverages according to Caribou standards, ensuring consistency and quality.

Prepare food items, including pastries and sandwiches, adhering to company recipes and presentation standards.

Operate the point-of-sale system/register with accuracy, handling cash and card transactions securely.

Maintain cleanliness and organization of the coffee station and seating area, ensuring a welcoming environment.

Conduct inventory checks and assist in stock management to ensure smooth operations.

Adhere to food safety, sanitation, and health regulations to ensure a safe environment for customers and staff.

Demonstrate product knowledge and make recommendations to enhance the customer experience.

Collaborate with team members to ensure smooth operations and a cohesive work environment.

Benefits:

Full Time
- Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay.

Full Time and Part Time
- Employee Discount and Time & Half Holiday Pay.

Required

Education:

High school diploma or GED Caribou provides on-the-job training

Preferred Education:

Some post-secondary coursework in hospitality, food service, or customer service (optional)

Required Experience:

No prior experience required

Preferred Experience:

1+ year of experience in food service, café, or customer-facing retail

Experience with POS systems or cash handling

Familiarity with coffee preparation and espresso machines

Required

Skills and Abilities:

Customer service and communication

Ability to follow recipes and beverage preparation guidelines

Attention to detail and accuracy in order taking and preparation

Teamwork and reliability in a fast-paced environment

Multitasking and time management skills

Basic math and cash handling proficiency

Physical stamina for standing, lifting, and performing repetitive tasks

Commitment to cleanliness and adherence to food safety standards
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