Cycle Count Specialist

Job Title

Central Cycle Count Specialist

Grocery

Non-Exempt

Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Ensures products are available to the customer in a timely basis and all item parameters are accurately maintained in the product management software.

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Accountable and reports to:
District Store Director;
Store Manager;
Assistant Managers of GM, Perishables and Store Operations;
Service Managers.

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
• Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and setting a good example.
• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner; makes an effort to learn customers’ names and address them by name whenever possible.
• Escorts customers to desired products, secures items that are out of reach, loads or unloads heavy items, notes and passes along customer suggestions or requests, and performs additional tasks to enhance the shopping experience.
• Assists store management with gross profit analysis and other management reporting functions.
• Ensures inventory information is accurate for monthly inventory.
• Utilizes product management software to minimize out-of-stocks and inventory, and maintains correct item parameters and signage to maximize sales and profits.
• Ensures advertised, EDLP, and RDA items are priced and signed correctly and that sufficient quantities are ordered.
• Maintains special buys to ensure accuracy of parameters in product‑management applications.
• Performs inventory and pricing verification in accordance with company policy.
• Works with upper management to determine product placement for new items and resets to ensure the timely presentation of products to the customer.
• Ensures obsolete and discontinued inventory is reduced for quick sale.
• Monitors excess inventory and works with store management to minimize it.
• Monitors and reports on damaged or unsaleable goods and implements solutions to reduce them.
• Edits and transmits replenishment and ad orders.
• Ensures price changes and product information changes for all items are completed in a timely manner.
• Assists department managers with questions concerning product management in their department.
• Works with DSD vendors, checks in and balances vendor invoices.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

• Assists in other areas of store as needed.
• Performs other job‑related duties and special projects as required.

• Ability to solve practical problems with limited standardization.
• Proficiency in arithmetic calculations involving fractions, decimals, and percentages.
• Ability to interview to obtain basic information, guide people to provide direction, and follow technical manuals.

High school diploma or equivalent. Over six months to one year of similar or related experience. Strong basic math skills necessary.

Must be physically able to exert up to 50 pounds of force occasionally. Requires the ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.

Frequently exposed to noise, occasional temperature extremes, equipment movement hazards, and a fast‑paced work environment with pressure to meet deadlines.

Windows based PC; printer; wireless devices; telephone; fax; copier; calculator; internet; product management software;
Microsoft Office products.

Responsible for company assets, including equipment and merchandise.

Daily contact with customers, suppliers/vendors, and the general public.

Access to confidential information including store inventory information, item costs, and margins.

Hourly wage: $16.50 to $20.60 depending on experience.

Company benefits are available to eligible associates.

Employment is contingent upon the successful completion of a pre‑employment drug screen.