Courtesy

Job Purpose:

- The Courtesy position at Hugo's Lake of the Woods is designed to provide exceptional customer service while ensuring efficient and accurate checkout processes. This role is vital in creating a positive shopping experience for customers by maintaining a welcoming environment and assisting with various checkout-related tasks.

Key Responsibilities:

- Greet customers warmly as they enter the checkout area and ensure a friendly and efficient service experience.

- Operate the Point of Sale (POS) systems to process customer transactions, including payments and returns, accurately and efficiently.

- Maintain cash accuracy by handling transactions with precision and ensuring proper cash-handling procedures are followed.

- Assist customers with bagging their purchases and managing shopping carts to facilitate a smooth checkout process.

- Respond to customer inquiries and provide information about store policies, products, and services.

- Keep the checkout areas clean, organized, and compliant with store policies to ensure a safe and pleasant environment for both customers and staff.

- Collaborate with team members to maintain a cohesive and efficient working environment.

- Exhibit reliability and the ability to stand for extended periods in a fast-paced retail setting.

Benefits:

Full Time
- Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay.

Full Time and Part Time
- Employee Discount and Time & Half Holiday Pay.

Required

Education:

- On-the-job training

Preferred Education:

- High school diploma or equivalent preferred

Required Experience:

- No prior experience needed

Preferred Experience:

- Previous retail, cashier, or customer service experience

Required

Skills and Abilities:

- Strong customer service and communication skills
- Ability to operate a POS system
- Basic math and cash-handling accuracy
- Attention to detail
- Ability to work in a fast-paced environment
- Teamwork
- Reliability
- Ability to stand for extended periods