Sales Operations Manager

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Loftness is employee owned and a leading manufacturer of specialized equipment solutions, known for innovation, quality, and reliability. As we continue to grow and expand our presence across North America, we remain committed to deepening relationships with our dealer network and delivering exceptional experiences to our customers. We are seeking a Sales Operations Manager based at our headquarters in Hector, MN.

This person will play a key role in supporting our inside and outside sales teams, strengthening dealer partnerships, and leading the execution of impactful sales processes.

This role serves as the central operational link between our internal & external sales teams, dealer network, and cross-functional groups, ensuring the sales organization is supported by efficient processes, accurate data, and scalable systems. This role is critical to enabling sales performance by providing the structure, tools, and insights required for consistent execution and growth.

You’ll work closely with marketing, operations, and finance, to ensure alignment between sales commitments, dealer programs, and company objectives. The ideal candidate is highly organized, proactive, and an exceptional communicator — a trusted business partner who translates strategy into execution, drives operational discipline, and delivers measurable results.

• Be the operational point of contact for the sales teams. Develop and maintain key relationships with territory managers, inside sales, dealer network, production, and engineering, to ensure operational functionality.
• With direction from Sales leadership, develop sales data KPIs and metrics that will inform on performance against budget and historical performance across multiple territories.
• Implement consistent sales reporting and dashboards of KPIs and metrics producing territory, state, dealer, segment, and product line actionable information.
• Serve as a change-agent for sales systems and processes – leading projects to drive efficiency and increased productivity in a growing manufacturing company.
• Initiate process improvements across the sales cycle – quote-to-order, order-to-invoice, dealer onboarding, pricing/discount programs, and overall sales workflows.
• Coordinate sales enablement: produce sales dashboards, deck templates, training materials, training and implementation, support onboarding of new sales staff.
• Analyze sales data, market trends and competitive intelligence to provide actionable insights and recommendations to leadership.
• Develop and maintain accurate sales forecasts and territory plans; ensure alignment between dealers, territory managers, and company sales goals.
• Assist in development of future CRM system. Manage and optimize the system, including training, usage standards, and governance of data.
• Work closely with operations, finance, and product management, to ensure seamless handoff from sales commitments to production, delivery, and parts support.

• Bachelor’s degree in business, finance, operations, or related field; or equivalent practical experience.
• Knowledge of vegetation-management and agricultural equipment, equipment attachment markets, or dealer/distribution channels.
• 5+ years of progressive experience in sales operations, sales enablement or related role — preferably in manufacturing, agriculture equipment, industrial sales or distribution channels.
• Exceptional communication and interpersonal skills — able to build relationships across departments (sales, marketing, product, finance, operations) and with external dealer/distributor partners.
• Strong analytical and quantitative skills: comfortable working with sales pipeline data, forecast models, dashboards and presenting insights to senior leadership.
• Excellent project management skills — ability to lead cross-functional initiatives, effect process change and manage multiple priorities in a dynamic manufacturing environment.
• Working experience with CRM systems (e.g., Salesforce, Microsoft Dynamics) and familiarity with ERP/sales-workflow…