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Sales Operations Coordinator

Job in Perham, Otter Tail County, Minnesota, 56573, USA
Listing for: Compass Consultants Inc.
Full Time position
Listed on 2026-06-15
Job specializations:
  • Sales
    Customer Success Mgr./ CSM, Sales Administrator, Client Relationship Manager, Business Development
Salary/Wage Range or Industry Benchmark: 55000 - 60000 USD Yearly USD 55000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Perham

Sales Operations Coordinator

What You'll Bring:

  • Associate's degree in sales, business, or related field
  • 3-5 years of experience in customer service
  • General Knowledge of the telecommunications industry and working knowledge of CRM systems
  • Excellent customer service, problem-solving, and communication skills.

What you’ll do:

Primary Objective of Position: Assist the customer's sales team with accurate entry of proposals and quotes, and assist the project management team in coordinating order installations that exceed customer delivery expectations

ESSENTIAL FUNCTIONS:

  • Safety-Minded
    • Work in a safe manner, strictly following company safety standards and practices
    • Perform all tasks while following all rules, processes, and procedures
    • Stop work at any time when or if conditions or instructions are unsafe
  • Sales Support
    • Aid the customer's sales team with preparing pricing, proposals, and responses by:
    • Preparing quotes (gather costs)
    • Review service orders for completeness and accuracy to ensure customer satisfaction
    • Providing quality assurance for product and pricing mechanisms
  • Review the existing sales order entry processes and provide recommendations to enhance operational efficiency while improving the overall customer experience
  • Order Installations
    • Complete construction and customer enrichment input, and ensure the timely kickoff of support processes for orders
    • Map the critical path of the service order and document supporting steps needed to assure a well-coordinated, high-quality installation
  • Customer Enrichment
    • Carry out the provisioning portion of the service order project for installations, including but not limited to:
    • Entering customer information
    • Services ordered
    • Service address
    • Charges for services
    • Send billing/close-out acknowledgment to customers.
  • Ensure billing and plant systems and records are updated, and coordinate with the appropriate team to make changes
  • Stay current on Presales and Order Management workflows in IT systems
  • Location: Hybrid; at home and reporting to either Perham, MN or New Hope, MN.

    Pay: $55,000- $60,000

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