Installation Technician

Location: Walker

Arvig:
Committed to Service, Dedicated to You

Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions-including high-speed internet, TV, phone, and security-to residential and business customers across Minnesota and beyond.

Our success is driven by a team of nearly 900 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge. We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.

At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.

Discover the Arvig Advantage-a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference.

What You'll Do

As an Installation Technician you will safely and accurately complete residential installations and service requests, ensuring a positive customer experience and a high standard of quality while working under the guidance of a senior technician or supervisor.

Qualifications

You are required to have:

* 2 years of customer interaction experience

* Experience operating hand tools and troubleshooting electronics, computers, routers, streaming devices or apps

* Be at least 18 years of age

* Valid driver's license with acceptable driving record

* Great customer service skills

* Ability to effectively communicate and educate customers on company products and functions

* Structure and organized

Additional preferred qualifications:

* Experience working in a technical field position

* Basic knowledge of telecommunication equipment and installation

Your Schedule

Monday-Friday, 8:00AM-4:30PM, plus on-call rotation which includes weekends
-work days may vary with workload, and overtime as needed.

Location

Walker, MN

What You'll Bring

* Commitment to Safety: A strong dedication to maintaining a safe environment
-both physically and mentally
-for yourself, your colleagues, and customers

* Education:

High School Diploma or equivalent

* Experience:

Two years of customer interaction experience; operating hand tools and power tools, including drills

* Knowledge of Operations:

* Basic knowledge of general desktop/laptop oerpations

* Google Suite products

* Basic knowledge of routers, smart devices, wifi and telecomunications wiring

* Baasic electronics and IP knowledge

* Licenses

* Valid Class D Driver's License with a driver rating above "unacceptable"

* Power Limited Technician License

* Customer Service Focus

* Good customer service skills with the ability to educate and communicate effectively with customers

* Calm and level-headed under service disruptions or outages, maintaining a professional demeanor

Your Schedule

Monday-Friday, 8:00AM-4:30PM; oncall rotation required

Your Location

Walker, MN

Experience the Benefits of a Career with Arvig

At Arvig, we offer more than just a job-we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.

* Competitive Pay:
Start with a strong, competitive wage that reflects market standards, with opportunities for pay increases based on your performance and contributions.

* Comprehensive Insurance Coverage:
Protect what matters most with robust health, dental, vision, and life insurance plans for you and your family.

* Financial Security:
Plan confidently for the future with our 401(k) program and the added advantage of our Employee Stock Ownership Plan (ESOP)-because your success is our success.

* Work-Life Balance:
Prioritize your well-being with generous paid time off, holidays, and educational reimbursement opportunities to support your growth.

* Clear Career Pathways:
Explore visible career paths across the company, designed to help you grow, advance, and achieve your professional goals.

* Exclusive Perks:
Enjoy company service discounts and FREE internet at your primary residence where Arvig provides service - because staying connected matters.

At Arvig, we're dedicated to creating an environment where you can grow, feel valued, and build a future you're proud of. Join us and enjoy benefits designed with you in mind!

Please note:

Arvig is unlikely to offer H-1B sponsorship due to limited H-1B visa availability.

Drug test

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities