Field Service Tech

Location: New Prague, MN, United States, 56071

• Ensure timely and continuous quality service to the customer, by phone or site visits when necessary.
• Work with manager on customer communication.
• Maintain tools and test equipment used for commissioning/service.
• Coordinate contact with all levels of supervision.
• Troubleshoot control systems.
• Read and understand electrical schematics and use of troubleshooting tools and meters.
• Read and understand plumbing schematics.
• Coordinate, perform and report results from testing. This includes logging results as required by written or verbal instructions.
• Adhere to contractual service agreements per sales and customer service directives.
• Perform quality tests as instructed by work instructions, engineering, or supervisor to ensure product quality.
• Weld using MIG and/or TIG in field conditions.
• Install equipment including bulk tanks, pipe, vaporizers, skids, dosers, etc.
• Utilize ISO 9000 knowledge and application standards.
• Observe and practice safety procedures and policies.

• Preferred 2+ years’ experience, TIG welding experience, preferably with piping.
• Preferred 2+ years mechanical experience in industrial maintenance, automotive, diesel, heavy equipment repair industry.
• Excellent communication skills used in answering customer’s questions and performing field service.
• Ability to read electrical and plumbing schematics preferred.
• Work well in teams and independently.
• Read and understand detailed blueprints.
• Must possess a working knowledge of personal computers including MS Office, JD Edwards.
• Basic understanding of Industrial Controls and PLC’s is a plus.
• Basic understanding of cryogenic liquids and gases, and thermodynamics is a plus.

• Technical diploma/Certification required, preferably welding, maintenance, mechanic (automotive, diesel, heavy equipment) related.

• Extensive travel to customer sites.
• Office and plant work.
• Exposure to metal cuttings and welding odors.
• May involve exposure to temperature extremes.
• Occasional weekend and holiday work.
• Required use of personal protective equipment.
• Frequent standing, sitting, bending, stooping, twisting, and walking.
• Frequent lifting up to 75 lbs., occasional heavier lifting.
• Occasional pushing, pulling of materials up to 40 lbs.

The salary range for this position is $54,100–$71,900
, based on a good faith estimate at the time of posting. Final compensation will be determined based on qualifications, skills, and successful completion of the interview process.

• Medical, dental and vision insurance
• Employer contributions to an HSA account
• Health Care and Dependent Care Flexible Spending Accounts (FSA)
• Company-paid short-term and long-term disability coverage
• Basic life insurance with the option to purchase supplemental individual, spouse and dependent child coverage
• Up to two weeks of paid parental leave
• 401k retirement savings plan including a company match