Field Service Technician - Mining; 2nd Shift
Listed on 2026-10-05
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Trades / Skilled Labor
Maintenance Technician / Mechanic, Field/Service Technician, Installation Technician
Location: Buhl
Ziegler CAT has an opening for a Field Service Technician to install, troubleshoot, repair and maintain Caterpillar’s Minestar suite of Technology products, on various CAT Mining equipment, to support customers surrounding our Buhl location. A company truck is provided.
SEE YOURSELF AT ZIEGLERFounded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development.
This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!
Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location. Along with competitive pay, full time positions are benefits eligible which includes:
- Health, Dental, Vision and Life Insurance
- 15 days of PTO your first year, accrual starts day 1
- 9 paid holidays
- 401(k) plan with company contribution and match
- HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
- Short-Term and Long-Term Disability Insurance, FSA & EAP
- Paid Parental Leave & Funeral Leave
- Fitness membership discount
- Education Assistance
- Safety Boot Reimbursement, PPE & Uniforms provided
- Tool Insurance
- Safe, clean and friendly work environment
- Performs troubleshooting and repair for all supported Mine Star onboard products including (but not limited to):
Mine Star Fleet, Edge, Terrain, Health, Detect, and Command. - Performs field installations of any Mine Star technology systems on both existing and new machines
- Understand and perform configurations relating to Mine Star technology systems and their interaction with customer networks
- Works closely with Technical Support team to: develop and implement a preventive maintenance program related to Mine Star products; assist with development of training program; and occasionally assist with technical training relating to Mine Star solutions
- Uses a high degree of independent judgment, and assumes responsibility for the safe maintenance and repair of a variety of complex equipment and systems
- Work safely at all times, following company policies, procedures and standards
- Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
- Work collaboratively and assist other technicians as needed regarding troubleshooting repairs
- Document work orders in a complete and timely manner to ensure a high level of customer satisfaction; identify and communicate the need for parts for inventory
- 2-year technical college degree in electrical, mechanical, or related field; or high school diploma/GED and 2 years of comparable experience
- 3+ years of relevant experience in technology, electronic, or equipment repair, preferably some field experience
- Strong interest in the technology and electronics field
- Experience with CAT mining equipment; experience with CAT technology systems including Mine Star, CAT Grade, or Vision Link preferred
- Working knowledge and understanding of mechanical, electrical and hydraulic systems
- Ability to write and communicate effectively, interact with supervisors, customers and team members
- Basic computer skills to document work orders and utilize online diagnostic systems
- Own mechanic tool set
- Ability to maintain a safe and clean work environment including service truck
- Willing and able to respond to after-hour…
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