Youth Assertive Outreach Worker

Youth Assertive Outreach Worker

Darwin and Palmerston, Northern Territory

Full-time Permanent

SCHADS Level 4

Walk beside young people as they reclaim safety, hope and possibility.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Why this role matters

Darwin and Palmerston are home to young people with extraordinary resilience and infinite potential. Many are navigating challenges such as homelessness, disconnection and complex issues long before they reach adulthood. This role exists to meet young people where they are and offer support, consistency and safety. It is for someone who shows up and walks beside them as they move toward independence.

About the role

This role provides proactive and strengths-based support to young people who are marginalised, disconnected from services or experiencing or at risk of homelessness. You will deliver consistent assertive outreach, case management, advocacy and immediate practical assistance that improves access to housing, health, education, employment and community supports.

The position covers both Darwin and Palmerston, and you will work across these communities as part of your outreach and case management responsibilities.

This is a full-time permanent role within Youth Services and reports to the NT State Manager. Pay is in accordance with SCHADS Level 4.

How you will make an impact

• Undertake assertive outreach to respond to the immediate needs of young people
• Build culturally appropriate and strengths focused relationships that promote trust and self determination
• Provide person centred support aligned with TSA's Youth Services Model of Care
• Develop, implement and review case plans that reflect the goals and needs of young people
• Conduct ongoing assessment of safety, risk and wellbeing from first contact through to exit
• Support young people to access housing, health, education, employment and community services
• Advocate for young people and accompany them to appointments with specialist providers
• Use creative and activity-based outreach methods to engage young people and raise awareness of youth issues
• Maintain accurate case notes, records and reporting in line with TSA requirements
• Identify and escalate risks to ensure the safety of clients, staff and the community
• Contribute to continuous improvement, service development and professional learning

What you will bring

• Degree qualification in Youth Work, Community Development, Social Work or a related human services or education field
• Demonstrated experience supporting young people with complex needs
• Strong understanding and experience in trauma informed and culturally responsive practice
• Ability to build trust quickly and work effectively with young people in non-traditional settings
• Knowledge of youth homelessness, education, youth justice and community service systems
• High level communication, relationship building and advocacy skills
• Ability to work independently, safely and with sound professional judgement
• Commitment to TSA values and inclusive, person-centred practice
• Current NT Working with Children's Check (Ochre Card)
• Valid NT Drivers Licence
• Valid First Aid Certificate

What we offer

• Salary packaging benefits up to $15,900 tax free and Entertainment Benefit up to $2,650 tax free
• Tools of trade including a work vehicle, laptop and mobile phone
• Employee Assistance Program with confidential counselling
• Financial, retail and lifestyle discounts
• Generous paid parental leave for primary carers
• Purchased leave options up to eight weeks
• Discounted health and fitness programs through Fitness Passport
• Up to five days paid leave each year to support a Salvation Army program or activity
• A supportive and inclusive culture with passionate and dedicated team members

How to apply

Please submit your application, including a current resume and a brief cover letter outlining your interest in the role.