Case Aide; Social Services

Purpose of Position

To provide support to adult, children, youth, and family units, social workers, nurses, and management staff, thereby improving service delivery to clients, better utilization of staff, compliance with rules and regulations, and responsiveness to agency management, clients, and the community.

Conduct functions to support management and staff of the units, ensuring records and documentation are maintained and services are provided to clients. Manage vendor payments and reporting obligations, ensuring county reimbursement for services. Assist management in monitoring service delivery and revenue maximization. Contribute to the agency’s team process of service delivery.

When assigned to the Public Health Division: work under the supervision of a staff nurse, participate in clinic activities, perform related work, and provide hands‑on nursing support care to clients at Public Health Clinics, including Women, Infant and Children (WIC), and child and teen check‑ups.

When assigned to Social Services: report to supervisors within the Social Services Division, interview clients to obtain and verify necessary factual information, contact community resources as assigned, and provide clerical support to social services units.

When assigned to the Income Maintenance Unit (IMU): work under the supervision of the Financial Assistance Supervisor I, coordinate with Eligibility Workers and Supervisors from Cass, Hubbard and Wadena counties to determine if fraud or program violations were committed, investigate allegations of public assistance fraud according to the FPI program guidelines, collect evidence, and return findings in a timely manner to assess for possible over payments and/or savings.

Perform other duties as assigned.

• Knowledge of individual and group behavior.
• Ability to work constructively within an agency in a community setting and effectively utilize appropriate resources and services.
• Ability to manage time, work effectively in a high‑stress, fast‑paced environment, and communicate effectively.
• Must have extensive computer skills, basic math skills, and organizational skills.
• Ability to establish and maintain accurate and systematic records.

Associate’s degree in Social and Behavioral Science or a closely related field, or three (3) years’ experience as a Community Case Aide working with children and families, or similar experience in a public agency or private non‑profit agency. Must possess a valid driver’s license.

Sedentary to light physical activities requiring stooping, kneeling, crouching, reaching, handling, talking, hearing, and close vision. Travel is expected for those assigned to IMU for Cass County and the surrounding counties of Hubbard and Wadena. The employee must occasionally lift and or move up to thirty‑five (35) pounds. Typically, in an office environment.

$29.32 – $38.51

Tuesdays, August 4, 2026 at 4:30 PM

Cass County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.