AI Operations Engineer

AI Operations Engineer II

We are building a new AI Ops Engineering team focused on automation, reliability, and operational excellence for one of the world's largest e‑commerce and online travel platforms. This role focuses on operating, scaling, and improving AI‑enabled services and platforms in a cloud‑first, automation‑driven AWS environment. You will apply Dev Ops, SRE, and platform engineering principles to ensure AI‑driven systems are reliable, observable, secure, and easy to operate in production.

Rather than building models, this role emphasizes operational ownership, infrastructure as code, automation, and safe integration of AI‑powered capabilities into real‑world systems.

In this role, you will:

• Operate, monitor, and optimize AI‑driven production systems and related services to ensure reliability, availability, and performance within defined SLAs.
• Implement and maintain automation, tooling, and runbooks that simplify AI system operations, including deployment, change management, incident response, and recovery.
• Collaborate with software engineers, data and ML teams, and product partners to support AI workloads in production, including model‑serving infrastructure, APIs, and data pipelines.
• Apply system design, API design, and data modeling principles to improve the robustness, observability, and maintainability of AI‑related services and platforms.
• Safely integrate and operate AI/ML‑enabled solutions that improve outcomes, ensuring appropriate controls, monitoring, and guardrails for quality, compliance, and security.
• Use metrics, logs, and data‑driven insights to continuously refine operational processes, reduce toil, and enhance the scalability and resilience of AI operations across multiple domains.
• Collaborate closely with software engineers, platform teams, and data/ML partners to support AI‑powered workloads in production, including APIs, model‑serving platforms, background processing, and data pipelines.

Minimum Qualifications:

• Relevant technical degree or equivalent practical experience in computer science, engineering, information systems, or a closely related field.
• Professional experience operating or supporting production services or platforms, including responsibility for incident handling, on‑call participation, and continuous improvement of operational health.
• Strong background in Dev Ops, SRE, or Automation-focused Operations.
• Proven experience automating operational processes, and managing infrastructure via code.
• Solid scripting or programming skills, preferably Python
• Strong understanding of cloud infrastructure, with AWS experience required.
• Practical exposure to AI‑driven systems, tools, or workflows in production, such as model‑serving platforms, AI‑enabled features, or automated decisioning systems.

Preferred Qualifications:

• Experience operating AI or ML workloads at scale, including model deployment, versioning, rollout strategies, and monitoring model performance and system behavior in production.
• Demonstrated ability to design and implement robust operational architectures for AI‑driven services, including observability, resilience patterns, and capacity planning.
• Proven track record of driving operational excellence for complex, business‑critical systems, including post‑incident reviews, automation of manual tasks, and reliability‑focused improvements.
• Familiarity with AI‑driven systems, tools, or workflows and applying AI/ML concepts to real‑world products, including safely integrating and operating AI/ML‑enabled solutions that improve outcomes.
• Experience collaborating with engineering and data/ML teams to influence system design, APIs, and data models for better operability of AI‑powered features and services.

The total cash range for this position in Prague is Kč to Kč1,. Employees in this role have the potential to increase their pay up to Kč1,, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer…