Senior Reliability & Automation Engineer - Gateway Messaging

We're looking for a Senior Reliability & Automation Engineer to join us at Telia and help us run, improve, and modernize one of our most business‑critical communication platforms.

As the lead of a cross‑border Dev Ops team that manages services enabling messaging and IoT communication across the Nordics and Baltics, we are seeking an experienced engineer with a strong operational mindset, a passion for automation, and a curiosity to explore how AI and modern observability can make operations more proactive, reliable, and efficient.

• Operate, improve, and modernize the Gateway Messaging platform.
• Drive automation and improve ways of working to reduce manual effort and operational risk.
• Strengthen observability, telemetry, monitoring, and proactive incident prevention.
• Handle incidents, troubleshoot complex issues, and contribute to stable 24/7 operations.
• Work hands‑on with Linux‑based production environments, application servers, web servers, databases, integrations, and cloud‑based services.
• Collaborate closely with colleagues, stakeholders, and external parties across countries.
• Contribute to our journey of applying AI to improve observability, incident management, automation, and operational decision‑making.
• Participate in the 24/7 on‑call rotation for Business Messaging services on public and private cloud.

After your first year you will be a trusted technical contributor and advisor within the team and toward key stakeholders. You will have helped improve platform reliability, service quality, and operational stability, delivered meaningful automation initiatives that reduce manual work and improve efficiency, and strengthened proactive monitoring, telemetry, and observability practices. You will also have contributed to roadmap discussions and the continued evolution of the platform, creating positive outcomes for customers, stakeholders, and the team.

We are looking for someone who not only operates and improves systems, but also shares knowledge, takes ownership, and helps the team continuously improve both technology and ways of working.

• Several years of experience operating, optimizing, and continuously improving Linux‑based production environments.
• Experience with application server and web server administration.
• Strong troubleshooting skills and hands‑on experience from incident handling in production environments.
• Knowledge of MySQL and/or PostgreSQL databases.
• Experience with automation, scripting, and Dev Ops practices.
• Experience with telemetry, monitoring, and observability.
• Interest in AI‑driven operations, automation, and service optimization.
• Ability to balance operational stability with continuous improvement and modernization.
• Strong collaboration and communication skills in English.
• Willingness to participate in a 24/7 on‑call rotation.