Dispatch Coordinator - Semi & Roll-Off Operations

• Location 2125 Carlson Drive,North Mankato, MN, 56003,United States
• Base Pay $60,000.00 - $70,000.00 / Year
• Employee Type Exempt
• Required Degree High school
• Manage Others Yes

Are you passionate about sustainability and ready to drive change?

LJP Waste Solutions is a zero-landfill environmental services company on a mission to revolutionize the waste industry through innovative recycling, waste-to-energy solutions, and sustainable environmental practices, and we want YOU to be a part of it.

Since 1993, LJP has helped large manufacturing companies achieve their sustainability goals by providing innovative commercial waste and recycling solutions. Through our waste evaluations, recycling processes, and waste-to-energy programs, we help customers reduce landfill waste, recover valuable resources, and convert non-recyclable materials into clean fuel.

Our team is committed to environmental stewardship, operational excellence, and creating long-term value for the customers and communities we serve. At LJP, team members play a vital role in supporting a cleaner, more sustainable future while working in a culture built on safety, teamwork, accountability, and growth.

LJP Waste Solutions is restructuring its dispatch function to create one coordinated Semi and Roll-Off dispatch role. The Dispatch Coordinator manages the daily dispatch and scheduling of both Semi and Roll-Off operations, reporting to Logistics Manager. This restructure places greater emphasis on daily dispatch ownership, communication, follow-through, and service accountability.

The Dispatch Coordinator is responsible for ensuring that Semi and Roll-Off dispatch activities are organized, communicated, documented, and executed effectively each day. Issues that cannot be resolved within dispatch should be elevated promptly to the appropriate manager so they can be addressed before they impact customers or operations. The goal of this role is to improve consistency and communication across hauling operations, strengthen driver support and responsiveness, reduce scheduling gaps and service disruptions, and improve coordination between Dispatch, Logistics, Operations, and Customer Service.

• Manage the daily dispatch and scheduling of both Semi and Roll-Off operations
• Coordinate driver assignments, routes, loads, service requirements, and schedule changes throughout the day
• Maintain clear and timely communication with drivers regarding assignments, changes, delays, and operational needs
• Monitor daily service execution and respond quickly to missed stops, scheduling conflicts, driver availability, or other service disruptions
• Coordinate with Logistics Manager, on Semi hauling priorities, ReFuel and disposal trailer needs, customer commitments, and other 360 logistics requirements
• Coordinate with Operations leadership regarding Roll-Off service requirements, staffing, equipment availability, and operational priorities
• Maintain accurate dispatch information and ensure required notes, work orders, service updates, and schedule changes are properly documented
• Assist with driver coverage planning for PTO, call-ins, breakdowns, and other staffing needs
• Communicate equipment or repair needs identified by drivers and ensure the appropriate department is notified for follow-up
• Support effective communication between dispatch, drivers, customer service, scale, plant operations, and leadership
• Participate in daily and weekly planning as needed to anticipate service demands and prevent operational issues before they occur

Education / Training

• High school diploma or equivalent required
• Valid driver's license required

Experience

• 2+ years of experience in dispatch, transportation, logistics coordination, or customer service, preferably within waste/recycling, trucking, or a related industry
• Experience coordinating driver schedules, routes, or service requirements preferred
• Experience with roll-off and/or semi hauling dispatch preferred

Required Skills

• Strong communication and organizational skills
• Ability to manage multiple priorities and adapt to changing schedules in real time
• Proficiency with dispatch/scheduling software and documentation systems
• Strong problem-solving skills to address service disruptions quickly and effectively
• Ability to build effective working relationships with drivers, customers, and cross-functional teams
• Strong attention to detail and follow-through on documentation and service updates

Preferred Skill

• Experience coordinating both semi and roll-off…