Billing and AP Specialist

The Billing and AP Specialist supports Xigent's accounting operations across billing, accounts receivable, accounts payable, and month-end close activities. Working primarily in Sage Intacct and Connect Wise Manage (CWM), this role processes customer and vendor transactions, maintains accurate financial records, and supports monthly close activities.

This position works closely with customers, vendors, Sales, and internal teams to ensure transactions are processed accurately and timely. A successful Billing and AP Specialist is detail-oriented, organized, deadline-driven, and comfortable working with accounting software, Excel, and high volumes of financial data.

This position will require to work at least one day a week in the office.

• Generate and process customer invoices for products and services in a timely and accurate manner.
• Apply customer payments and reconcile customer account balances.
• Run AR collections activities and follow up on past-due accounts.
• Research and resolve payment discrepancies.
• Communicate with customers and vendors regarding invoice questions, payment status, and account inquiries.
• Collaborate with internal teams to ensure accurate and timely customer billing.

• Review vendor bills to verify pricing, quantities, and supporting documentation.
• Post vendor bills with accurate coding and documentation.
• Route bills for approval and confirm authorization prior to payment.
• Process vendor payments by ACH and vendor portals.
• Reconcile vendor statements and resolve discrepancies.
• Review and post employee expense reimbursements and company credit card transactions.
• Onboard new vendors, including collection of required documentation.

• Maintain accurate billing, invoicing, vendor, and customer records.
• Assist with account reconciliations and investigate variances.
• Support month-end close activities and reporting deadlines.
• Participate in ad hoc reporting and special projects.

• Working knowledge of GAAP.
• Proficient in Excel, including Pivot Tables, XLOOKUP, VLOOKUP, and SUMIFS.
• Solid understanding of accounts payable, accounts receivable, service billing, and billing processes.
• Understanding of sales tax regulations and compliance requirements related to purchasing.
• Knowledge of purchasing compliance and procurement best practices
• Strong attention to detail and accuracy.
• Ability to prioritize and manage multiple deadlines.
• Effective written and verbal communication skills.
• Familiar with AI tools while exercising judgment and verifying results.

• Associate's or Bachelor's degree in Accounting, Finance, or equivalent relevant experience.
• Minimum 3 years of accounting, AP, AR, billing, or related experience preferred.
• Experience in the IT services industry.
• Experience working with IT service contracts.
• Experience with Sage Intacct, Connect Wise Manage or similar ERPs preferred.
• Experience in a high-volume accounting environment is preferred.

At Xigent, we specialize in delivering greater business outcomes through IT services and solutions for midsized organizations. We pride ourselves not only in our exemplary customer service, but also in the partners we carefully select to work with, right down to the staff we hire. We believe that the strongest, most productive business relationships are built on a foundation of trust, transparency, accountability, and a demand for continuous improvement.

That is why we expect our five core values to shine in everything we do as a company and every person we bring on board:

Drive continuous improvement and measurable value with a tenacious pursuit of excellence

One team, one goal = Greater Results

Cultivate relationships with honesty and transparency

Drive value through differentiating capabilities

Operate freely within a culture of discipline

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