Escrow Assistant; in office

What We Do

We are looking to add an Escrow Assistant to our growing team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality. This is an in-office position located at 11100 Wayzata Blvd #150, Minnetonka, MN.

What You’ll Do:

• Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title.
• Communicate regularly with customers during the escrow process flow.
• Interpret various agreements as they relate to escrow closings.
• Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience.

What You’ll Bring:

• Passion for helping customers while maintaining a professional and positive attitude.
• Excellent verbal and written communication with both our internal teams and external customers.
• Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn.
• Thrives in contributing to a team working together to deliver beyond customer expectations.
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies.
• High school diploma or equivalent.
• 2+ years escrow-related experience preferred.

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees – not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work.

First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.