QOI Admin Audit Consultant

QOI Admin Audit Consultant – 2370769

The Quality Optimization and Insights (QOI) Audit Engagement team is vital to our success and are leaders in driving the future growth of United Health Group. In this position, you will work with the QOI Audit Engagement Team staff and support the successful completion of all HEDIS® and EQRO audit review activities.

The position reports to the Associate Director, Audit Engagement.

The position can telecommute but requires Eastern or Central time zone working hours. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office for a minimum of four days per week.

• Perform duties as assigned by QOI Audit Engagement Team Associate Director
• Responsible for assisting with the coordination and completion of deliverables across various functional areas
• Demonstrates effective professional verbal and written communication skills in a virtual environment and across time zones
• Identify internal participants for audits as required
• Create tracking tickets in SharePoint and distribute as required
• Document dialog during all meetings as required, capturing key takeaways and follow‑up items
• Distribute meeting notes to attendees after meetings
• Document and track issues to ensure resolution with auditor
• Distribute meeting invites and agendas to identified internal participants

• High School Diploma/GED
• Intermediate level of proficiency in Microsoft Office applications including Outlook, Teams, and One Note
• Designated workplace inside home with reliable internet connection

• Previous experience working in virtual environment
• Experience communicating with senior leadership
• Experience with NCQA HEDIS® and/or EQRO audits
• Strong proficiency with Microsoft Project and Share Point

• Strong written and verbal communication skills
• Excellent time management and prioritization skills
• Results‑driven independent worker and self‑starter
• Comfortable working in a virtual environment and across time zones
• Flexible; self‑directed learning approaches and adaptability are key
• High level of organization skills, including attention to detail
• Able to accept direction, duties and changing priorities as assigned
• Ability to prioritize and balance multiple priorities and projects
• Integrity Value:
  Act Ethically
  • Comply with Applicable Laws, Regulations and Policies
  • Demonstrate Integrity
• Compassion Value:
  Focus on Customers
  • Identify and Exceed Customer Expectations
  • Improve the Customer Experience
• Relationships Value:
  Act as a Team Player
  • Collaborate with Others
  • Demonstrate Diversity Awareness
  • Learn and Develop
• Relationships Value:
  Communicate Effectively
  • Influence Others
  • Listen Actively
  • Speak and Write Clearly
• Innovation Value:
  Support Change and Innovation
  • Contribute Innovative Ideas
  • Work Effectively in a Changing Environment
• Performance Value:
  Make Fact-Based Decisions
  • Apply Business Knowledge
  • Use Sound Judgement
• Performance Value:
  Deliver Quality Results
  • Drive for Results
  • Manage Time Effectively
  • Produce High-Quality Work

* All Telecommuters will be required to adhere to United Health Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $29 - $52 per hour based on full‑time employment.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

United Health Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

United Health Group is a registered service mark of United Health Group, Inc. The United Health Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the United Health Group, Inc.

United Health Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.