Manager, Strategic Communications & Business Operations, E&I Growth Office

Manager, Strategic Communications & Business Operations

At United Healthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Manager, Strategic Communications & Business Operations serves as a key member of the E&I Growth Office Chief of Staff team, supporting organizational priorities through executive communications, leadership engagement, employee experience initiatives, and cross-functional coordination. This role helps translate business objectives into actionable plans, ensuring leaders are aligned, informed, and equipped to effectively communicate priorities across the organization.

Working closely with Growth Office leaders, People Team partners, and shared services stakeholders, the individual will drive initiatives that strengthen organizational effectiveness, improve employee engagement, enhance leadership communications, and support execution of strategic priorities.

The role requires a combination of business acumen, executive presence, relationship management, communications expertise, and the ability to navigate complex organizational environments.

You'll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• Partner with the Chief of Staff team and Growth Office leadership to advance strategic priorities and organizational initiatives
• Coordinate cross-functional efforts across business leaders, shared services teams, and enterprise partners to ensure alignment and execution
• Serve as a trusted advisor and thought partner in developing leadership communications, presentations, and engagement strategies
• Support leadership operating rhythms, key forums, enterprise communications, and organizational events
• Identify opportunities to improve communication, alignment, and execution across the organization

• Develop executive-ready presentations, reports, talking points, correspondence, and briefing materials for senior leaders, including Chief Growth Office communications
• Translate complex business information into clear, compelling narratives tailored to leadership, employee, and stakeholder audiences
• Develop and execute communication plans that support organizational priorities, transformation efforts, and key business initiatives
• Ensure consistency of messaging across leadership channels and employee communication platforms

• Partner with business leaders and People Team stakeholders to strengthen employee and leader engagement across the Growth Office
• Support initiatives that reinforce organizational culture, inclusion, leadership visibility, and employee connection
• Analyze employee feedback and survey insights to identify themes, risks, and opportunities for improvement
• Facilitate development and execution of engagement action plans that improve organizational health and employee experience

• Lead planning and execution of leadership forums, Lunch & Learns, networking events, recognition programs, and enterprise engagement activities
• Manage communication channels and content platforms that support leadership visibility and organizational transparency
• Develop metrics and reporting to assess communication effectiveness, engagement outcomes, and program impact
• Support special projects and initiatives on behalf of the Chief of Staff organization as business needs evolve

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• 5+ years of experience in business operations, strategy, project/program management, executive communications and employee engagement
• 5+ years of demonstrated experience translating complex business priorities into clear plans, executive-ready materials, talking points, reports, and stakeholder communications
• Healthcare industry experience
• Experience coordinating cross-functional initiatives, tracking deliverables, managing follow-ups, and driving execution across multiple stakeholders
• Experience supporting leadership operating rhythm, executive forums, town halls, offsites, or enterprise-wide engagement activities
• Experience operating with discretion, sound judgment, and professionalism when handling sensitive business, organizational, and employee-related information
• Experience managing ambiguity, prioritizing competing work, and delivering high-quality…