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Surest Business Process Analyst

Job in Minnetonka, Hennepin County, Minnesota, 55345, USA
Listing for: UnitedHealthcare
Full Time position
Listed on 2026-08-09
Job specializations:
  • Business
    Data Analyst, Business Systems & Technology Analysis, Business Analyst
Salary/Wage Range or Industry Benchmark: 29 - 52 USD Hourly USD 29.00 52.00 HOUR
Job Description & How to Apply Below

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Surest Business Process Analyst (2381065)

Surest Business Process Analyst - 2381065

Explore opportunities with Surest, a United Healthcare Company (formerly Bind). We provide a new approach to health benefits designed to make it easier and more affordable for people to access health care services. Our innovative company is part tech start-up, part ground-breaking service delivery, changing the way benefits serve customers and consumers to deliver meaningful results and better outcomes (and we have just begun).

We understand our members and employers alike desire a user-friendly, intuitive experience that puts people in control when it comes to the choices they make and the costs they pay for medical care. At Surest, we pride ourselves in our ability to make a difference, and with the backing of our parent company, United Healthcare, we can operate in the best of both worlds — the culture and pace of an innovative start-up with big company support and stability.

Come join the Surest team and discover the meaning behind Caring. Connecting. Growing together.

The Surest Business Process Analyst will pay a critical function within the Surest Ontology Team to support controlling and improving business processes, and the creation and maintenance of Ontology materials. This position is also responsible for data analysis, continuous review of process instructions / SOPs and identifying opportunities to streamline tasks and bulk maintenance.

Surest Ontology is the foundational taxonomy and source of truth that Surest uses to organize, define, price, display, and adjudicate healthcare services across the member experience.

You’ll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:
  • Coordinate data analysis and process improvement initiatives across Surest Ontology
  • Maintain organized file management practices, and contribute to knowledge management documentation
  • Assist in supporting ongoing business needs by helping manage change control processes and maintain accurate, up-to-date source-of-truth documentation
  • Provide input and/or develop and maintain relevant policies, procedures, and/or training and job aids to support new or updated processes
  • Drive decision making, problem solving, solution design and engagement of key subject matter experts and stakeholders

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • 2+ years of experience in data analysis, preferably in healthcare, insurance or digital product environments
  • 2+ years of analytical experience translating complex business requirements into system configuration requirements
  • 2+ years of experience using SQL and relational databases
  • 2+ years of experience with business analysis and process improvement
  • 2+ years of experience with documenting processes and practices
  • 1+ years of project or program management experience leading cross-functional initiatives
Preferred Qualifications:
  • 2+ years working healthcare administrative data (e.g. claims, encounter, clinical, provider etc.)
  • 1+ years of experience creating and maintaining Share Point
  • Experience utilizing Visio or Lucid to create business process flows
  • Experience with system mapping of configuration
  • Working knowledge of clinical data domains and code sets (CPT, ICD, DRG, etc.)
  • Familiarity with taxonomy, ontology, or data modeling concepts
  • Proven exceptional analytical and problem-solving skills
  • Demonstrated ability to manage multiple projects in a highly dynamic environment
  • Proven high attention to detail
  • Proven innate curiosity to learn more

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits…

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