Collections Specialist

Description We are looking for an experienced Collections Specialist to support accounts receivable activities for a manufacturing organization. This position focuses on recovering outstanding balances, researching payment issues, and helping keep customer accounts in good standing. The ideal candidate brings strong judgment, attention to detail, and a detail-oriented approach to customer communication while partnering with internal teams to keep the payment cycle moving efficiently.

Responsibilities:

- Drive collection efforts across an assigned portfolio by contacting customers regularly and securing payment on overdue invoices.

- Research billing concerns, payment discrepancies, and disputed items, then work toward timely and accurate resolution.

- Reconcile account activity by reviewing invoices, cash applications, credits, and open balances to confirm records are correct.

- Coordinate with Sales, Customer Care, and Finance teams to remove obstacles affecting payments, account standing, or order flow.

- Evaluate held orders and determine release readiness based on account performance, exposure, and customer commitments.

- Monitor customer credit availability and maintain approved limits in accordance with company guidelines and risk standards.

- Analyze payment behavior and account information to identify collection risk and escalate developing concerns when needed.

- Document outreach efforts, account updates, and resolution steps thoroughly to maintain accurate receivable records.

- Contribute to process improvements that strengthen collections performance, dispute handling, and overall order-to-cash efficiency. Requirements

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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