245D Program Coordinator

Build Something Bigger — And Change Lives, Including Your Own
. In 1935, Louise Whitbeck Fraser opened a school in her home for people with disabilities — defying social expectations and choosing compassion over convention. She believed everyone deserves the chance to reach their potential and thrive. Today, that same bold spirit is alive in every Fraser service. We’re still building something bigger — a more inclusive, connected world where everyone belongs.

At Fraser
, you’ll find more than a job.
You’ll find purpose. You’ll find growth. And you’ll find a place where your work changes lives — including your own.

Fraser is looking for a Program Coordinator to support our Community Living team. In this role you will provide supervision and leadership to assure continuous quality improvement in active treatment service development and implantation and comply with all regulations as well as the vision, policies and budgetary parameters of Fraser. You must be 245D qualified for this position.

• Supervised Living
  • Fraser has over 20 group homes
  • All homes have 4 residents
  • These residents need 24/7 supervision and need help with hygiene cares, housekeeping tasks, taking to activities/appointments, daily hands‑on support, and med passing
• Supportive Living
  • Fraser has 5 apartment settings
  • These residents do not 24/7 supervision and are more independent and require verbal prompting
  • Program Coordinator you oversee 1 apartment complex

• 2 years of professional experience working with individuals with mental health needs
• 1 year of supervisory and program coordination preferred
• Valid driver's license required
• You must be 245D qualified in one of the following ways for this position:
  • HS Diploma or Equivalent AND four years of full-time work experience providing direct care services to persons with disabilities
  • BA/BS in Human Services or related field AND 1 year of full-time work experience (or equivalent) providing direct care services to persons with disabilities
  • Associate degree in Human Services or related field AND 2 years of full-time work experience (or equivalent) providing direct care services to persons with disabilities

• Coordinate intakes and discharges in adherence with policies and procedures.
• Remain abreast of and follow all regulations and best practices in the delivery of services.
• Communicate staffing needs to Human Resources/Staffing Coordinator.
• Submit all billing to Accounting Department in accordance with the schedule.
• Monitor utilization of service hours to avoid over or under utilization.
• Coordinate services with other professionals, such as physicians, mental health professionals, and IDT/special education teams, as applicable.
• Carry and respond to all incoming calls on the Community Living emergency cell phone in accordance with the emergency cell phone and incident response procedures.
• Provide culturally responsive services using interpreter services when requested.

• Provide job training, direction, and supervision as required by regulations, Fraser policies and procedures or as needed.
• Ensure individual billing forms and time clock exception forms are submitted to accounting in accordance with the payroll schedule.
• Provide leadership and guidance to employees supervised, including consultation for problem solving and conflict resolution.
• Develop and implement training materials for employees supervised as needed or requested.
• Promote professional growth and job satisfaction of staff by motivating, developing, and coaching.

• Maintain documentation as outlined in the regulations and in accordance with Fraser’s policies and procedures.
• Document all Records of Conversation and coaching sessions with employees supervised.
• Maintain all records in accordance with HIPAA requirements.
• Regular and timely attendance.

• Opportunities for community involvement in Fraser organized events
• Tuition Discounts at select colleges and Fraser School
• Fraser is a qualified employer in the Public Student Loan Forgiveness Program
• Paid…