President, Optum Pharmacy Care Services

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - President, Optum Pharmacy Care Services (2392086)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

Join us to start Caring. Connecting. Growing together.

We are seeking a senior business executive to lead the Pharmacy Care Services (PCS) organization. PCS operates in the highly complex and competitive U.S. Pharmacy Market along with PBM affiliated pharmacies, retail pharmacies, digital pharmacies, infusion providers, and physician and provider owned pharmacies.

The market continues to expand, driven primarily by GLP-1 utilization and by specialty therapies targeting cancer and rare disease. The defining financial headwinds of the next five years are the Inflation Reduction Act and the Maximum Fair Price program, ongoing rate compression from payers and PBMs, biosimilar annualization, and membership contraction. Broader regulatory and policy uncertainty remains material, including any-willing-provider provisions, 340B reform, and possible restrictions on PBM pharmacy affiliation.

You’ll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges.

For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Provide leadership to the pharmacy portfolio. Each business carries a materially different growth profile, and the role is a growth mandate and a turnaround mandate at the same time:

Home Delivery

Specialty

Frontier – Rare Disease

Genoa

Pharm Script

Infusion – Pharmacy and Infusion Sites of Care

CPS

These are the foundations for long-term growth by strategically positioning our businesses in the most attractive segments of the pharmacy market, providing increased business durability through revenue diversification. This focus enables us to implement both defensive and offensive strategies, ensuring we are prepared for market challenges and opportunities that may arise.

Set the vision and drive strategic plans for Optum's Pharmacy businesses, with full P&L accountability to drive rapid and sustained profitable growth and ensure execution of strategies

Lead the transition to an AI-native pharmacy, using AI as the real-time control layer across the prescription lifecycle to drive script capture, speed to therapy, and operating efficiency, while elevating pharmacists to clinical judgment and complex care

Own operating leverage and productivity across the pharmacies, delivering cost-per-script and cost-to-dispense targets through automation, globalization, workforce and footprint optimization, and disciplined capital deployment

Own the end-to-end patient and provider experience, converging fragmented data, insights and accountability into a single operating model so that issues are prevented rather than escalated with particular focus on affordability and price transparency, communication, and first fill and onboarding

Leverage a deep understanding of the health landscape, understanding the needs of all our constituents (payers, providers, employers, government and consumers), and partnering successfully throughout UHG (Optum and UHC) to drive growth across a portfolio of products and services

Innovate, adapt and drive emerging business models and services in the dynamic healthcare market and ecosystem

Continue to build upon the value of integrated pharmacy businesses operating as a system to drive critical levers that enable success, continuing to shift the orientation from vertical to horizontal

Identify and drive business opportunities that create long-term value and prioritize short-term priorities including merger and acquisition strategies, innovative solutions and external partnerships

Prioritize resources and optimally manage trade-offs between potentially competing objectives at the integrated pharmacy business level and in alignment with Optum's overall objectives.

Work to recruit, retain and develop a talented…